contivio-last-update{content:'Wed, 27 May 2026 19:55:51 GMT'}@font-face{font-display:swap;font-family:'Inter';src:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/fonts/Inter.eot);src:url("https://uschat4.contivio.com/Chat2/CustomStyles/assets/fonts/Inter.eot?#iefix") format('embedded-opentype'),url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/fonts/Inter.woff) format('woff'),url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/fonts/Inter.ttf) format('truetype'),url("https://uschat4.contivio.com/Chat2/CustomStyles/assets/fonts/Inter.svg#proximanova") format('svg');font-weight:400;font-style:normal}contivio-config{content:'%7B%22controls.audioAlert%22%3A%22true%22%2C%22controls.audioAlert.chime%22%3A%22assets/audio/file-sounds-1150-pristine.mp3%22%2C%22controls.displayAgentName%22%3A%22block%22%2C%22controls.email%22%3A%22flex%22%2C%22controls.print%22%3A%22flex%22%2C%22controls.send%22%3A%22block%22%2C%22controls.sharing.fileAgent%22%3A%22%22%2C%22controls.sharing.fileCustomer%22%3A%22%22%2C%22controls.sharing.urlAgent%22%3A%22%22%2C%22controls.sharing.urlCustomer%22%3A%22%22%2C%22controls.tabFlash%22%3A%22true%22%2C%22messages.closed%22%3A%22Chat%20Closed%21%22%2C%22messages.completion%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.dataCollected%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.greeting%22%3A%22Thanks%20for%20contacting%20us.%20Please%20fill%20the%20form%20below%20so%20we%20can%20better%20help%20you%3A%20%22%2C%22messages.pleaseWait%22%3A%22Your%20request%20is%20being%20processed...%22%2C%22messages.queue%22%3A%22A%20customer%20service%20representative%20will%20be%20with%20you%20shortly...%22%2C%22messages.rejected%22%3A%22Sorry%20we%20are%20unable%20to%20take%20your%20message%20right%20now.%22%2C%22messages.titleBar%22%3A%22Chat%20Now%22%2C%22position.chatButton.alignment%22%3A%22right%22%2C%22position.chatButton.bottomSpacing%22%3A%2230%22%2C%22position.chatButton.sideSpacing%22%3A%22110%22%2C%22position.chatWindow.height%22%3A%22645%22%2C%22position.chatWindow.type%22%3A%22chat-frame%22%2C%22position.chatWindow.width%22%3A%22350%22%2C%22serviceId%22%3A19%2C%22styling.general.background%22%3A%22%23ffffff%22%2C%22styling.general.borderColor%22%3A%22%230071ce%22%2C%22styling.general.borderRadius%22%3A%226%22%2C%22styling.general.borderThickness%22%3A%220%22%2C%22styling.general.chatButton.background%22%3A%22%230071ce%22%2C%22styling.general.chatButton.borderColor%22%3A%22%23ffffff%22%2C%22styling.general.chatButton.borderRadius%22%3A%2212%22%2C%22styling.general.chatButton.borderThickness%22%3A%220%22%2C%22styling.general.chatButton.icon%22%3A%22assets/img/ico/bubble-6.png%22%2C%22styling.general.chatButton.style%22%3A%22bar%22%2C%22styling.general.chatButton.clickAction%22%3A%22chat%22%2C%22styling.general.shadow%22%3A%220px%206px%2015px%20-10px%20%234B677C22%3B%22%2C%22styling.general.theme%22%3A%22sportyTheme%22%2C%22styling.general.title.alignment%22%3A%22center%22%2C%22styling.general.title.color%22%3A%22%23ffffff%22%2C%22styling.general.title.font%22%3A%22bold%2016px%20/%2020px%20Inter%22%2C%22styling.general.titleBar.background%22%3A%22%23c4c4c4%22%2C%22styling.general.titleBar.borderRadius%22%3A%2220%22%2C%22styling.messaging.agent.background%22%3A%22%23F6F8FA%22%2C%22styling.messaging.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22styling.messaging.agent.borderRadius%22%3A%226%22%2C%22styling.messaging.agent.borderThickness%22%3A%221%22%2C%22styling.messaging.agent.color%22%3A%22%23333333%22%2C%22styling.messaging.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.bubbleStyle%22%3A%22regular%22%2C%22styling.messaging.chatBox.background%22%3A%22%23ffffff%22%2C%22styling.messaging.chatBox.borderColor%22%3A%22%23E0E2E5%22%2C%22styling.messaging.chatBox.borderThickness%22%3A%221%22%2C%22styling.messaging.chatBox.color%22%3A%22%23333333%22%2C%22styling.messaging.chatBox.font%22%3A%2214px/18px%20Inter%22%2C%22styling.messaging.customer.background%22%3A%22%230071ce%22%2C%22styling.messaging.customer.borderColor%22%3A%22%230071ce%22%2C%22styling.messaging.customer.borderRadius%22%3A%226%22%2C%22styling.messaging.customer.borderThickness%22%3A%221%22%2C%22styling.messaging.customer.color%22%3A%22%23ffffff%22%2C%22styling.messaging.customer.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.style%22%3A%22bubbles%22%2C%22styling.messaging.timestamp%22%3A%22HH%3AMM%22%2C%22styling.query.fields.alignment%22%3A%22left%22%2C%22styling.query.fields.background%22%3A%22%23FFFFFF%22%2C%22styling.query.fields.borderColor%22%3A%22%23E0E2E5%22%2C%22styling.query.fields.borderRadius%22%3A%226%22%2C%22styling.query.fields.borderThickness%22%3A%221%22%2C%22styling.query.fields.color%22%3A%22%23000000%22%2C%22styling.query.fields.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.query.fields.labelMode%22%3A%22modern%22%2C%22styling.query.validation.color%22%3A%22%230071ce%22%2C%22styling.query.labels.alignment%22%3A%22left%3A4px%3B%22%2C%22styling.query.labels.color%22%3A%22%23000000%22%2C%22styling.query.labels.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.query.message.alignment%22%3A%22left%22%2C%22styling.query.message.color%22%3A%22%23333333%22%2C%22styling.query.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.thanks.logo.alignment%22%3A%22center%22%2C%22styling.thanks.logo.size%22%3A%2241%22%2C%22styling.thanks.logo.url%22%3A%22assets/img/smiley.png%22%2C%22styling.thanks.message.alignment%22%3A%22center%22%2C%22styling.thanks.message.color%22%3A%22%23333333%22%2C%22styling.thanks.message.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.waiting.logo.alignment%22%3A%22center%22%2C%22styling.waiting.logo.size%22%3A%2253%22%2C%22styling.waiting.logo.url%22%3A%22assets/img/loading-spinner-4.gif%22%2C%22styling.waiting.message.alignment%22%3A%22center%22%2C%22styling.waiting.message.color%22%3A%22%23333333%22%2C%22styling.waiting.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.general.customMobileConfiguration%22%3A%22%22%2C%22styling.messaging.emailIcon%22%3A%22assets/img/ico/email-black.webp%22%2C%22styling.messaging.printIcon%22%3A%22assets/img/ico/print-black-2.webp%22%2C%22styling.messaging.hangupIcon%22%3A%22assets/img/ico/end-call-black-circle.webp%22%2C%22styling.messaging.thumbsUpIcon%22%3A%22assets/img/ico/thumbs-up-black-circle.webp%22%2C%22styling.messaging.thumbsDownIcon%22%3A%22assets/img/ico/thumbs-down-black-circle.webp%22%2C%22styling.messaging.agent.labelFont%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.agent.labelColor%22%3A%22%23888888%22%2C%22controls.displayAgentAvatar%22%3A%22initials%22%2C%22controls.bot.mode%22%3A%22preform%22%2C%22controls.bot.dataCollection%22%3A%22%22%2C%22controls.bot.bypass.button%22%3A%22Submit%22%2C%22controls.bot.bypass.message%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.displayAgentStatus%22%3A%22block%22%2C%22styling.messaging.customer.labelColor%22%3A%22%23888888%22%2C%22styling.messaging.header.labelFont%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.messaging.header.labelColor%22%3A%22%23ffffff%22%2C%22controls.rateAgentThumbs%22%3A%22%5B%5C%22messaging%5C%22%5D%22%2C%22styling.messaging.customer.labelFont%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.greeting%22%3A%22%22%2C%22styling.general.header.image%22%3A%22https%3A//www.sharpsinc.com/assets/images/logo/sci-logo-light.png%22%2C%22styling.general.header.imageSize%22%3A%2272%22%2C%22styling.general.header.imageOffset%22%3A%220%22%2C%22styling.general.chatButton.hideWhenUnavailable%22%3A%22true%22%2C%22styling.general.header.background%22%3A%22%230071ce%22%2C%22controls.rateAgentStars%22%3A%22block%22%2C%22form.fields.custom%22%3A%22%5B%5D%22%2C%22form.fields.question.required%22%3A%22false%22%2C%22form.fields.name.visible%22%3A%22true%22%2C%22form.fields.email.visible%22%3A%22true%22%2C%22form.fields.phone.visible%22%3A%22true%22%2C%22form.fields.queue.visible%22%3A%22true%22%2C%22form.fields.queue.default%22%3A%2244380%22%2C%22form.fields.queue.label%22%3A%22Queue%22%2C%22form.fields.question.visible%22%3A%22true%22%2C%22form.fields.question.label%22%3A%22Question%22%2C%22form.fields.question.default%22%3A%22%22%2C%22form.fields.phone.label%22%3A%22Phone%22%2C%22form.fields.phone.default%22%3A%22%22%2C%22form.fields.email.label%22%3A%22Email%22%2C%22form.fields.email.default%22%3A%22%22%2C%22form.fields.name.label%22%3A%22Customer%20name%22%2C%22form.fields.name.default%22%3A%22%22%2C%22form.fields.phone.required%22%3A%22false%22%2C%22eyeCapture.items%22%3A%22%5B%7B%5C%22eyeCapture.name%5C%22%3A%5C%22Default%20Eye%20Capture%5C%22%2C%5C%22eyeCapture.alignment%5C%22%3A%5C%22right%5C%22%2C%5C%22eyeCapture.sideSpacing%5C%22%3A%5C%22110%5C%22%2C%5C%22eyeCapture.bottomSpacing%5C%22%3A%5C%22110%5C%22%2C%5C%22eyeCapture.size.height%5C%22%3A%5C%2245%5C%22%2C%5C%22eyeCapture.size.width%5C%22%3A%5C%22300%5C%22%2C%5C%22eyeCapture.size.autoHeight%5C%22%3A%5C%22height%3A%20auto%3B%5C%22%2C%5C%22eyeCapture.borderThickness%5C%22%3A%5C%220%5C%22%2C%5C%22eyeCapture.borderRadius%5C%22%3A%5C%2212%5C%22%2C%5C%22eyeCapture.borderColor%5C%22%3A%5C%22%23ce3538%5C%22%2C%5C%22eyeCapture.shadow%5C%22%3A%5C%220px%206px%2015px%200%20%234B677C22%3B%5C%22%2C%5C%22eyeCapture.animation%5C%22%3A%5C%22scale%280%29%5C%22%2C%5C%22eyeCapture.header.image%5C%22%3A%5C%22https%3A//www.sharpsinc.com/assets/images/logo/sci-logo-light.png%5C%22%2C%5C%22eyeCapture.header.imageSize%5C%22%3A%5C%2272%5C%22%2C%5C%22eyeCapture.header.imageOffset%5C%22%3A%5C%220%5C%22%2C%5C%22eyeCapture.header.background%5C%22%3A%5C%22%23ce3538%5C%22%2C%5C%22eyeCapture.header.message%5C%22%3A%5C%22Chat%20with%20us%5C%22%2C%5C%22eyeCapture.header.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.font%5C%22%3A%5C%22bold%2014px%20/%2018px%20Inter%5C%22%2C%5C%22eyeCapture.header.color%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.header.alignment%5C%22%3A%5C%22left%5C%22%2C%5C%22eyeCapture.body.background%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.body.message%5C%22%3A%5C%22Can%20we%20help%3F%5C%22%2C%5C%22eyeCapture.body.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.font%5C%22%3A%5C%2212px%20/%2016px%20Inter%5C%22%2C%5C%22eyeCapture.body.color%5C%22%3A%5C%22%23000000%5C%22%2C%5C%22eyeCapture.body.alignment%5C%22%3A%5C%22left%5C%22%2C%5C%22eyeCapture.answers.font%5C%22%3A%5C%22bold%2012px%20/%2016px%20Inter%5C%22%2C%5C%22eyeCapture.answers.color%5C%22%3A%5C%22%23000000%5C%22%2C%5C%22eyeCapture.answers.background%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.answers.borderThickness%5C%22%3A%5C%221%5C%22%2C%5C%22eyeCapture.answers.borderRadius%5C%22%3A%5C%226%5C%22%2C%5C%22eyeCapture.answers.borderColor%5C%22%3A%5C%22%23CE3538%5C%22%2C%5C%22eyeCapture.answers%5C%22%3A%5C%22%5B%7B%5C%5C%5C%22eyeCapture.answer.message%5C%5C%5C%22%3A%5C%5C%5C%22Yes%2C%20please%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.it%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.de%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.pt%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.es%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.fr%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.action%5C%5C%5C%22%3A%5C%5C%5C%22postform%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.firstQuestion%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.dataCollectionOnly%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.var%5C%5C%5C%22%3A%5C%5C%5C%22%5B%5D%5C%5C%5C%22%7D%2C%7B%5C%5C%5C%22eyeCapture.answer.message%5C%5C%5C%22%3A%5C%5C%5C%22No%2C%20thanks%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.it%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.de%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.pt%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.es%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.fr%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.action%5C%5C%5C%22%3A%5C%5C%5C%22close%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.firstQuestion%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.dataCollectionOnly%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.var%5C%5C%5C%22%3A%5C%5C%5C%22%5B%5D%5C%5C%5C%22%7D%5D%5C%22%2C%5C%22eyeCapture.answer.message%5C%22%3A%5C%22No%2C%20thanks%5C%22%2C%5C%22eyeCapture.answer.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.action%5C%22%3A%5C%22close%5C%22%2C%5C%22eyeCapture.answer.firstQuestion%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.dataCollectionOnly%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.var%5C%22%3A%5C%22%5B%5D%5C%22%2C%5C%22eyeCapture.engagement.show%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.engagement.audience%5C%22%3A%5C%22all%5C%22%2C%5C%22eyeCapture.engagement.visiblityDelay%5C%22%3A%5C%225000%5C%22%2C%5C%22eyeCapture.engagement.visiblityDuration%5C%22%3A%5C%22-1%5C%22%2C%5C%22eyeCapture.engagement.priority%5C%22%3A%5C%22true%5C%22%2C%5C%22eyeCapture.engagement.preamble%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.engagement.conditionMatching%5C%22%3A%5C%22all%5C%22%2C%5C%22eyeCapture.engagement.conditions%5C%22%3A%5C%22%5B%7B%5C%5C%5C%22eyeCapture.engagement.condition.type%5C%5C%5C%22%3A%5C%5C%5C%22none%5C%5C%5C%22%7D%5D%5C%22%2C%5C%22eyeCapture.engagement.condition.type%5C%22%3A%5C%22none%5C%22%7D%5D%22%2C%22thumbRating.mode%22%3A%22menu%22%2C%22messages.thumbRating%22%3A%22Rate%20your%20experience%22%2C%22thumbRating.message.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22thumbRating.message.color%22%3A%22%23333333%22%2C%22thumbRating.message.alignment%22%3A%22left%22%2C%22starRating.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22starRating.message.color%22%3A%22%23333333%22%2C%22starRating.message.alignment%22%3A%22center%22%2C%22styling.query.logo.url%22%3A%22assets/img/wavey.png%22%2C%22styling.query.logo.size%22%3A%220%22%2C%22styling.query.logo.alignment%22%3A%22center%22%2C%22thumbRating.message.text%22%3A%22Rate%20your%20experience%22%2C%22starRating.message.text%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22survey.headerMessage.text%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.alignment%22%3A%22left%22%2C%22survey.headerImage.alignment%22%3A%22center%22%2C%22survey.headerImage.url%22%3A%22assets/img/wavey.png%22%2C%22survey.headerImage.size%22%3A%220%22%2C%22survey.headerMessage.font%22%3A%22bold%2012px%20/%2016px%20Inter%22%2C%22survey.headerMessage.color%22%3A%22%23333333%22%2C%22survey.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.agent.color%22%3A%22%23333333%22%2C%22survey.agent.background%22%3A%22%23F6F8FA%22%2C%22survey.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22survey.agent.borderRadius%22%3A%226%22%2C%22styling.messaging.chatBox.borderRadius%22%3A%220%22%2C%22survey.agent.borderThickness%22%3A%221%22%2C%22survey.customer.borderThickness%22%3A%221%22%2C%22survey.customer.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22survey.customer.borderRadius%22%3A%226%22%2C%22survey.customer.background%22%3A%22%23CE3538%22%2C%22survey.customer.borderColor%22%3A%22%23CE3538%22%2C%22survey.textField.background%22%3A%22%23ffffff%22%2C%22survey.textField.borderColor%22%3A%22%23CE3538%22%2C%22survey.textField.borderRadius%22%3A%2216%22%2C%22survey.textField.borderThickness%22%3A%221%22%2C%22survey.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.textField.color%22%3A%22%23333333%22%2C%22survey.customer.unanswered.background%22%3A%22%23ffffff%22%2C%22survey.customer.unanswered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.unanswered.borderThickness%22%3A%221%22%2C%22survey.customer.unanswered.borderRadius%22%3A%226%22%2C%22survey.customer.unanswered.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.answered.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.answered.background%22%3A%22%23CE3538%22%2C%22survey.customer.answered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.answered.color%22%3A%22%23ffffff%22%2C%22survey.customer.unanswered.color%22%3A%22%23333333%22%2C%22survey.customer.answered.borderThickness%22%3A%221%22%2C%22survey.customer.answered.borderRadius%22%3A%226%22%2C%22survey.customer.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.textField.borderThickness%22%3A%221%22%2C%22survey.customer.textField.borderRadius%22%3A%226%22%2C%22survey.customer.textField.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.textField.color%22%3A%22%23333333%22%2C%22survey.customer.textField.background%22%3A%22%23ffffff%22%2C%22security.whitelist%22%3A%22%5B%5D%22%2C%22security.blacklist%22%3A%22%5B%5D%22%2C%22clientData%22%3A%7B%22ccId%22%3A445%2C%22authkey%22%3A%2286D9882581896F786A94566EB5196144%22%2C%22css%22%3A%22%22%2C%22cssUrl%22%3A%22https%3A//uschat4.contivio.com/Chat2/CustomStyles/CF2F498B62F9070950629030BE912DB4A.css%22%2C%22greetingMsg%22%3Anull%2C%22queues%22%3A%5B%7B%22Id%22%3A44170%2C%22Name%22%3A%22Sales%22%7D%2C%7B%22Id%22%3A44380%2C%22Name%22%3A%22Support%22%7D%5D%2C%22whitelist%22%3A%5B%5D%2C%22blacklist%22%3A%5B%5D%2C%22dialogScript%22%3A0%2C%22surveyScript%22%3A0%2C%22preQueueingCti%22%3A186%2C%22agentChatAttachment%22%3Afalse%2C%22customerChatAttachment%22%3Afalse%2C%22digitsMaskingMode%22%3A0%2C%22digitsMaskingMin%22%3A15%2C%22digitsMaskingMax%22%3A16%2C%22digitsMaskingDisplay%22%3A4%2C%22dialogScripts%22%3A%5B%5D%2C%22surveyScripts%22%3A%5B%5D%2C%22crmQueries%22%3A%5B%7B%22Id%22%3A%220%22%2C%22Name%22%3A%22None%22%7D%2C%7B%22Id%22%3A186%2C%22Name%22%3A%22SharpsComplianceNSLookupNRT%22%7D%2C%7B%22Id%22%3A384%2C%22Name%22%3A%22SharpsComplianceNSLookupVoice%22%7D%5D%2C%22XD%22%3Anull%7D%2C%22apiJson%22%3A%7B%22LogoURL%22%3A%22%22%2C%22logoAlignment%22%3A%22%22%2C%22logoHeight%22%3A%22%22%2C%22logoWidth%22%3A%22%22%2C%22Stylesheet%22%3A%22%22%2C%22ChatFrameDimension%22%3A%7B%22height%22%3A%22625%22%2C%22width%22%3A%22350%22%7D%2C%22Customer%22%3A%7B%22Name%22%3A%7B%22contivioName%22%3A%22CustomerName%22%2C%22label%22%3A%22Customer%20name%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22true%22%7D%2C%22Email%22%3A%7B%22contivioName%22%3A%22From%22%2C%22label%22%3A%22Email%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22true%22%7D%2C%22Phone%22%3A%7B%22contivioName%22%3A%22CLI%22%2C%22label%22%3A%22Phone%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22false%22%7D%7D%2C%22TimeDisplayOption%22%3A%22HH%3AMM%22%2C%22Queue%22%3A%7B%22contivioName%22%3A%22Queue%22%2C%22label%22%3A%22Queue%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%2244380%22%2C%22visible%22%3A%22true%22%2C%22preselectDefault%22%3Atrue%7D%2C%22ChatQuestion%22%3A%7B%22contivioName%22%3A%22ChatQuestion%22%2C%22label%22%3A%22Question%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22false%22%7D%2C%22StartChatButtonImageURL%22%3A%22%22%2C%22PrintButtonDisplay%22%3A%22%22%2C%22EmailButtonDisplay%22%3A%22%22%2C%22EnableSendChatButton%22%3A%22true%22%2C%22PrintButton%22%3A%7B%22display%22%3A%22%22%2C%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22EmailButton%22%3A%7B%22display%22%3A%22%22%2C%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22EndButton%22%3A%7B%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22StartChatMessage%22%3A%22Thanks%20for%20contacting%20us.%20Please%20fill%20the%20form%20below%20so%20we%20can%20better%20help%20you%3A%20%22%2C%22WaitForResponseMessage%22%3A%22Your%20request%20is%20being%20processed...%22%2C%22RequestQueuedMessage%22%3A%22A%20customer%20service%20representative%20will%20be%20with%20you%20shortly...%22%2C%22RequestRejectedMessage%22%3A%22Sorry%20we%20are%20unable%20to%20take%20your%20message%20right%20now.%22%2C%22AdditionalFields%22%3A%5B%5D%2C%22WaitImageURL%22%3A%22CustomStyles/assets/img/loading-spinner-4.gif%22%2C%22WaitImageAlignment%22%3A%22center%22%2C%22WaitImageHeight%22%3A%22%22%2C%22WaitImageWidth%22%3A%22%22%2C%22EndChatImageURL%22%3A%22CustomStyles/assets/img/smiley.png%22%2C%22EndChatImageAlignment%22%3A%22%22%2C%22EndChatImageHeight%22%3A%22%22%2C%22EndChatImageWidth%22%3A%22%22%2C%22AutoStartChat%22%3A%22false%22%2C%22UpdateFields%22%3A%5B%5D%2C%22AgentHeaderOptions%22%3A%7B%22displayAgentImage%22%3Afalse%2C%22displayAgentInitials%22%3Atrue%2C%22displayAgentFirstname%22%3Atrue%2C%22displayAgentState%22%3Atrue%7D%2C%22AgentRatingOptions%22%3A%22%22%2C%22BotFormMode%22%3A%22preform%22%2C%22BotBypass%22%3A%22true%22%2C%22startingQuestionId%22%3A%22%22%7D%2C%22form.fields.name.required%22%3A%22true%22%2C%22form.fields.email.required%22%3A%22true%22%2C%22styling.query.cta.message%22%3A%22START%20CHAT%22%2C%22styling.query.cta.submitMessage%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.query.cta.color%22%3A%22%23ffffff%22%2C%22styling.query.cta.background%22%3A%22%230071ce%22%2C%22styling.query.cta.borderColor%22%3A%22%230071ce%22%2C%22styling.query.cta.borderRadius%22%3A%226%22%2C%22styling.query.cta.borderThickness%22%3A%220%22%2C%22styling.thanks.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.thanks.link.color%22%3A%22%23CE3538%22%2C%22starRating.emptyStar.fill%22%3A%22%23ffffff%22%2C%22starRating.emptyStar.stroke%22%3A%22%23000000%22%2C%22starRating.filledStar.fill%22%3A%22%23CE3538%22%2C%22starRating.filledStar.stroke%22%3A%22%23CE3538%22%2C%22survey.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.link.color%22%3A%22%23ce3538%22%2C%22survey.link.alignment%22%3A%22left%22%2C%22bot.headerMessage.text%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.alignment%22%3A%22left%22%2C%22bot.headerImage.alignment%22%3A%22center%22%2C%22bot.headerImage.url%22%3A%22assets/img/wavey.png%22%2C%22bot.headerImage.size%22%3A%220%22%2C%22bot.headerMessage.font%22%3A%22bold%2012px%20/%2016px%20Inter%22%2C%22bot.headerMessage.color%22%3A%22%23333333%22%2C%22bot.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.agent.color%22%3A%22%23333333%22%2C%22bot.agent.background%22%3A%22%23F6F8FA%22%2C%22bot.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22bot.agent.borderRadius%22%3A%226%22%2C%22bot.agent.borderThickness%22%3A%221%22%2C%22bot.customer.borderThickness%22%3A%221%22%2C%22bot.customer.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22bot.customer.borderRadius%22%3A%226%22%2C%22bot.customer.background%22%3A%22%23CE3538%22%2C%22bot.customer.borderColor%22%3A%22%23CE3538%22%2C%22bot.textField.background%22%3A%22%23ffffff%22%2C%22bot.textField.borderColor%22%3A%22%23CE3538%22%2C%22bot.textField.borderRadius%22%3A%2216%22%2C%22bot.textField.borderThickness%22%3A%221%22%2C%22bot.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.textField.color%22%3A%22%23333333%22%2C%22bot.customer.unanswered.background%22%3A%22%23ffffff%22%2C%22bot.customer.unanswered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.unanswered.borderThickness%22%3A%221%22%2C%22bot.customer.unanswered.borderRadius%22%3A%226%22%2C%22bot.customer.unanswered.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.answered.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.answered.background%22%3A%22%230071ce%22%2C%22bot.customer.answered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.answered.color%22%3A%22%23ffffff%22%2C%22bot.customer.unanswered.color%22%3A%22%23333333%22%2C%22bot.customer.answered.borderThickness%22%3A%221%22%2C%22bot.customer.answered.borderRadius%22%3A%226%22%2C%22bot.customer.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.textField.borderThickness%22%3A%221%22%2C%22bot.customer.textField.borderRadius%22%3A%226%22%2C%22bot.customer.textField.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.textField.color%22%3A%22%23333333%22%2C%22bot.customer.textField.background%22%3A%22%23ffffff%22%2C%22bot.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.link.color%22%3A%22%230071ce%22%2C%22bot.link.alignment%22%3A%22left%22%2C%22bot.script%22%3A%220%22%2C%22survey.script%22%3A%220%22%2C%22controls.preQueueingCti%22%3A%22186%22%2C%22styling.messaging.digitsMaskingMode%22%3A%220%22%2C%22styling.messaging.digitsMaskingMin%22%3A%2215%22%2C%22styling.messaging.digitsMaskingMax%22%3A%2216%22%2C%22styling.messaging.digitsMaskingDisplay%22%3A%224%22%2C%22messages.titleBar.it%22%3A%22Chat%20Now%22%2C%22messages.titleBar.de%22%3A%22Chat%20Now%22%2C%22messages.titleBar.pt%22%3A%22Chat%20Now%22%2C%22messages.titleBar.es%22%3A%22Chat%20Now%22%2C%22messages.titleBar.fr%22%3A%22Chat%20Now%22%2C%22messages.greeting.it%22%3A%22%22%2C%22messages.greeting.de%22%3A%22%22%2C%22messages.greeting.pt%22%3A%22%22%2C%22messages.greeting.es%22%3A%22%22%2C%22messages.greeting.fr%22%3A%22%22%2C%22form.fields.name.label.it%22%3A%22%22%2C%22form.fields.name.label.de%22%3A%22%22%2C%22form.fields.name.label.pt%22%3A%22%22%2C%22form.fields.name.label.es%22%3A%22%22%2C%22form.fields.name.label.fr%22%3A%22%22%2C%22form.fields.name.default.it%22%3A%22%22%2C%22form.fields.name.default.de%22%3A%22%22%2C%22form.fields.name.default.pt%22%3A%22%22%2C%22form.fields.name.default.es%22%3A%22%22%2C%22form.fields.name.default.fr%22%3A%22%22%2C%22form.fields.name.customVar%22%3A%22%22%2C%22form.fields.email.label.it%22%3A%22%22%2C%22form.fields.email.label.de%22%3A%22%22%2C%22form.fields.email.label.pt%22%3A%22%22%2C%22form.fields.email.label.es%22%3A%22%22%2C%22form.fields.email.label.fr%22%3A%22%22%2C%22form.fields.email.default.it%22%3A%22%22%2C%22form.fields.email.default.de%22%3A%22%22%2C%22form.fields.email.default.pt%22%3A%22%22%2C%22form.fields.email.default.es%22%3A%22%22%2C%22form.fields.email.default.fr%22%3A%22%22%2C%22form.fields.email.customVar%22%3A%22%22%2C%22form.fields.phone.label.it%22%3A%22%22%2C%22form.fields.phone.label.de%22%3A%22%22%2C%22form.fields.phone.label.pt%22%3A%22%22%2C%22form.fields.phone.label.es%22%3A%22%22%2C%22form.fields.phone.label.fr%22%3A%22%22%2C%22form.fields.phone.default.it%22%3A%22%22%2C%22form.fields.phone.default.de%22%3A%22%22%2C%22form.fields.phone.default.pt%22%3A%22%22%2C%22form.fields.phone.default.es%22%3A%22%22%2C%22form.fields.phone.default.fr%22%3A%22%22%2C%22form.fields.phone.customVar%22%3A%22%22%2C%22form.fields.queue.label.it%22%3A%22%22%2C%22form.fields.queue.label.de%22%3A%22%22%2C%22form.fields.queue.label.pt%22%3A%22%22%2C%22form.fields.queue.label.es%22%3A%22%22%2C%22form.fields.queue.label.fr%22%3A%22%22%2C%22form.fields.queue.customVar%22%3A%22%22%2C%22form.fields.queue.0.translations.it%22%3A%22%22%2C%22form.fields.queue.0.translations.de%22%3A%22%22%2C%22form.fields.queue.0.translations.pt%22%3A%22%22%2C%22form.fields.queue.0.translations.es%22%3A%22%22%2C%22form.fields.queue.0.translations.fr%22%3A%22%22%2C%22form.fields.queue.44170.translations.it%22%3A%22%22%2C%22form.fields.queue.44170.translations.de%22%3A%22%22%2C%22form.fields.queue.44170.translations.pt%22%3A%22%22%2C%22form.fields.queue.44170.translations.es%22%3A%22%22%2C%22form.fields.queue.44170.translations.fr%22%3A%22%22%2C%22form.fields.queue.44380.translations.it%22%3A%22%22%2C%22form.fields.queue.44380.translations.de%22%3A%22%22%2C%22form.fields.queue.44380.translations.pt%22%3A%22%22%2C%22form.fields.queue.44380.translations.es%22%3A%22%22%2C%22form.fields.queue.44380.translations.fr%22%3A%22%22%2C%22form.fields.question.label.it%22%3A%22%22%2C%22form.fields.question.label.de%22%3A%22%22%2C%22form.fields.question.label.pt%22%3A%22%22%2C%22form.fields.question.label.es%22%3A%22%22%2C%22form.fields.question.label.fr%22%3A%22%22%2C%22form.fields.question.default.it%22%3A%22%22%2C%22form.fields.question.default.de%22%3A%22%22%2C%22form.fields.question.default.pt%22%3A%22%22%2C%22form.fields.question.default.es%22%3A%22%22%2C%22form.fields.question.default.fr%22%3A%22%22%2C%22form.fields.question.customVar%22%3A%22%22%2C%22styling.query.cta.message.it%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.de%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.pt%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.es%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.fr%22%3A%22START%20CHAT%22%2C%22styling.query.cta.submitMessage.it%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.de%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.pt%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.es%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.fr%22%3A%22SUBMIT%20CHAT%22%2C%22controls.bot.bypass%22%3A%22true%22%2C%22controls.bot.bypass.button.it%22%3A%22Submit%22%2C%22controls.bot.bypass.button.de%22%3A%22Submit%22%2C%22controls.bot.bypass.button.pt%22%3A%22Submit%22%2C%22controls.bot.bypass.button.es%22%3A%22Submit%22%2C%22controls.bot.bypass.button.fr%22%3A%22Submit%22%2C%22controls.bot.bypass.message.it%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.de%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.pt%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.es%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.fr%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22bot.headerMessage.text.it%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.de%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.pt%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.es%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.fr%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22messages.pleaseWait.it%22%3A%22%22%2C%22messages.pleaseWait.de%22%3A%22%22%2C%22messages.pleaseWait.pt%22%3A%22%22%2C%22messages.pleaseWait.es%22%3A%22%22%2C%22messages.pleaseWait.fr%22%3A%22%22%2C%22messages.queue.it%22%3A%22%22%2C%22messages.queue.de%22%3A%22%22%2C%22messages.queue.pt%22%3A%22%22%2C%22messages.queue.es%22%3A%22%22%2C%22messages.queue.fr%22%3A%22%22%2C%22messages.rejected.it%22%3A%22%22%2C%22messages.rejected.de%22%3A%22%22%2C%22messages.rejected.pt%22%3A%22%22%2C%22messages.rejected.es%22%3A%22%22%2C%22messages.rejected.fr%22%3A%22%22%2C%22styling.messaging.greeting.it%22%3A%22%22%2C%22styling.messaging.greeting.de%22%3A%22%22%2C%22styling.messaging.greeting.pt%22%3A%22%22%2C%22styling.messaging.greeting.es%22%3A%22%22%2C%22styling.messaging.greeting.fr%22%3A%22%22%2C%22survey.headerMessage.text.it%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.de%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.pt%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.es%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.fr%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22messages.completion.it%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.de%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.pt%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.es%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.fr%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.dataCollected.it%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.de%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.pt%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.es%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.fr%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.closed.it%22%3A%22%22%2C%22messages.closed.de%22%3A%22%22%2C%22messages.closed.pt%22%3A%22%22%2C%22messages.closed.es%22%3A%22%22%2C%22messages.closed.fr%22%3A%22%22%2C%22styling.thanks.link.alignment%22%3A%22%22%2C%22thumbRating.message.text.it%22%3A%22%22%2C%22thumbRating.message.text.de%22%3A%22%22%2C%22thumbRating.message.text.pt%22%3A%22%22%2C%22thumbRating.message.text.es%22%3A%22%22%2C%22thumbRating.message.text.fr%22%3A%22%22%2C%22starRating.message.text.it%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.de%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.pt%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.es%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.fr%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22styling.messaging.agent.customName%22%3A%22%22%2C%22form.fields.queue.preselectDefault%22%3A%22true%22%2C%22bot.avatar.enabled%22%3A%22block%22%2C%22bot.avatar.url%22%3A%22assets/img/chatbot-2.png%22%2C%22bot.avatar.hue%22%3A%220%22%2C%22bot.avatar.backgroundColor%22%3A%22%23ffffff%22%2C%22bot.avatar.borderThickness%22%3A%220%22%2C%22bot.avatar.borderRadius%22%3A%220%22%2C%22bot.avatar.borderColor%22%3A%22%23ffffff%22%2C%22bot.description.font%22%3A%22italic%2011px%20/%2016px%20Inter%22%2C%22bot.description.color%22%3A%22%23333333%22%2C%22bot.description.alignment%22%3A%22left%22%2C%22bot.customer.unanswered.position%22%3A%22clear%3A%20left%3B%22%2C%22bot.customer.textField.style%22%3A%22material%22%2C%22bot.customer.textField.width%22%3A%2250%22%2C%22bot.customer.textField.alignment%22%3A%22margin%3A%204px%20auto%208px%200%22%2C%22bot.customer.textField.submit%22%3A%22block%22%2C%22styling.messaging.agent.name%22%3A%22%22%2C%22testing.vars%22%3A%22%22%2C%22testing.availability.value%22%3A%22%22%2C%22testing.availability.operator%22%3A%22%22%2C%22testing.availability.operand%22%3A%22%22%2C%22bot.engineVersion%22%3A%221%22%2C%22bot.submitMinAns%22%3A%22%22%2C%22bot.dynamic.card.hero%22%3A%22%22%2C%22bot.dynamic.card.autoHeight%22%3A%22true%22%2C%22bot.dynamic.card.height%22%3A%22250%22%2C%22bot.dynamic.card.width%22%3A%22calc%2850%25%20-%204px%29%22%2C%22bot.dynamic.card.background%22%3A%22%23FFFFFF%22%2C%22bot.dynamic.card.borderThickness%22%3A%220%22%2C%22bot.dynamic.card.borderRadius%22%3A%220%22%2C%22bot.dynamic.card.borderColor%22%3A%22%23FFFFFF%22%2C%22bot.dynamic.card.title.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22bot.dynamic.card.title.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.title.alignment%22%3A%22left%22%2C%22bot.dynamic.card.description.font%22%3A%2211px%20/%2013px%20Inter%22%2C%22bot.dynamic.card.description.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.description.lines%22%3A%222%22%2C%22bot.dynamic.card.extra.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22bot.dynamic.card.extra.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.extra.alignment%22%3A%22right%22%7D'}contivio-mobile-config{content:'%7B%22controls.audioAlert%22%3A%22true%22%2C%22controls.audioAlert.chime%22%3A%22assets/audio/file-sounds-1150-pristine.mp3%22%2C%22controls.displayAgentName%22%3A%22block%22%2C%22controls.email%22%3A%22flex%22%2C%22controls.print%22%3A%22flex%22%2C%22controls.send%22%3A%22block%22%2C%22controls.sharing.fileAgent%22%3A%22%22%2C%22controls.sharing.fileCustomer%22%3A%22%22%2C%22controls.sharing.urlAgent%22%3A%22%22%2C%22controls.sharing.urlCustomer%22%3A%22%22%2C%22controls.tabFlash%22%3A%22true%22%2C%22messages.closed%22%3A%22Chat%20Closed%21%22%2C%22messages.completion%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.dataCollected%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.greeting%22%3A%22Thanks%20for%20contacting%20us.%20Please%20fill%20the%20form%20below%20so%20we%20can%20better%20help%20you%3A%20%22%2C%22messages.pleaseWait%22%3A%22Your%20request%20is%20being%20processed...%22%2C%22messages.queue%22%3A%22A%20customer%20service%20representative%20will%20be%20with%20you%20shortly...%22%2C%22messages.rejected%22%3A%22Sorry%20we%20are%20unable%20to%20take%20your%20message%20right%20now.%22%2C%22messages.titleBar%22%3A%22Chat%20Now%22%2C%22position.chatButton.alignment%22%3A%22right%22%2C%22position.chatButton.bottomSpacing%22%3A%2230%22%2C%22position.chatButton.sideSpacing%22%3A%22110%22%2C%22position.chatWindow.height%22%3A%22645%22%2C%22position.chatWindow.type%22%3A%22chat-frame%22%2C%22position.chatWindow.width%22%3A%22350%22%2C%22serviceId%22%3A19%2C%22styling.general.background%22%3A%22%23ffffff%22%2C%22styling.general.borderColor%22%3A%22%230071ce%22%2C%22styling.general.borderRadius%22%3A%226%22%2C%22styling.general.borderThickness%22%3A%220%22%2C%22styling.general.chatButton.background%22%3A%22%230071ce%22%2C%22styling.general.chatButton.borderColor%22%3A%22%23ffffff%22%2C%22styling.general.chatButton.borderRadius%22%3A%2212%22%2C%22styling.general.chatButton.borderThickness%22%3A%220%22%2C%22styling.general.chatButton.icon%22%3A%22assets/img/ico/bubble-6.png%22%2C%22styling.general.chatButton.style%22%3A%22bar%22%2C%22styling.general.chatButton.clickAction%22%3A%22chat%22%2C%22styling.general.shadow%22%3A%220px%206px%2015px%20-10px%20%234B677C22%3B%22%2C%22styling.general.theme%22%3A%22sportyTheme%22%2C%22styling.general.title.alignment%22%3A%22center%22%2C%22styling.general.title.color%22%3A%22%23ffffff%22%2C%22styling.general.title.font%22%3A%22bold%2016px%20/%2020px%20Inter%22%2C%22styling.general.titleBar.background%22%3A%22%23c4c4c4%22%2C%22styling.general.titleBar.borderRadius%22%3A%2220%22%2C%22styling.messaging.agent.background%22%3A%22%23F6F8FA%22%2C%22styling.messaging.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22styling.messaging.agent.borderRadius%22%3A%226%22%2C%22styling.messaging.agent.borderThickness%22%3A%221%22%2C%22styling.messaging.agent.color%22%3A%22%23333333%22%2C%22styling.messaging.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.bubbleStyle%22%3A%22regular%22%2C%22styling.messaging.chatBox.background%22%3A%22%23ffffff%22%2C%22styling.messaging.chatBox.borderColor%22%3A%22%23E0E2E5%22%2C%22styling.messaging.chatBox.borderThickness%22%3A%221%22%2C%22styling.messaging.chatBox.color%22%3A%22%23333333%22%2C%22styling.messaging.chatBox.font%22%3A%2214px/18px%20Inter%22%2C%22styling.messaging.customer.background%22%3A%22%230071ce%22%2C%22styling.messaging.customer.borderColor%22%3A%22%230071ce%22%2C%22styling.messaging.customer.borderRadius%22%3A%226%22%2C%22styling.messaging.customer.borderThickness%22%3A%221%22%2C%22styling.messaging.customer.color%22%3A%22%23ffffff%22%2C%22styling.messaging.customer.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.style%22%3A%22bubbles%22%2C%22styling.messaging.timestamp%22%3A%22HH%3AMM%22%2C%22styling.query.fields.alignment%22%3A%22left%22%2C%22styling.query.fields.background%22%3A%22%23FFFFFF%22%2C%22styling.query.fields.borderColor%22%3A%22%23E0E2E5%22%2C%22styling.query.fields.borderRadius%22%3A%226%22%2C%22styling.query.fields.borderThickness%22%3A%221%22%2C%22styling.query.fields.color%22%3A%22%23000000%22%2C%22styling.query.fields.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.query.fields.labelMode%22%3A%22modern%22%2C%22styling.query.validation.color%22%3A%22%230071ce%22%2C%22styling.query.labels.alignment%22%3A%22left%3A4px%3B%22%2C%22styling.query.labels.color%22%3A%22%23000000%22%2C%22styling.query.labels.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.query.message.alignment%22%3A%22left%22%2C%22styling.query.message.color%22%3A%22%23333333%22%2C%22styling.query.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.thanks.logo.alignment%22%3A%22center%22%2C%22styling.thanks.logo.size%22%3A%2241%22%2C%22styling.thanks.logo.url%22%3A%22assets/img/smiley.png%22%2C%22styling.thanks.message.alignment%22%3A%22center%22%2C%22styling.thanks.message.color%22%3A%22%23333333%22%2C%22styling.thanks.message.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.waiting.logo.alignment%22%3A%22center%22%2C%22styling.waiting.logo.size%22%3A%2253%22%2C%22styling.waiting.logo.url%22%3A%22assets/img/loading-spinner-4.gif%22%2C%22styling.waiting.message.alignment%22%3A%22center%22%2C%22styling.waiting.message.color%22%3A%22%23333333%22%2C%22styling.waiting.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22styling.general.customMobileConfiguration%22%3A%22%22%2C%22styling.messaging.emailIcon%22%3A%22assets/img/ico/email-black.webp%22%2C%22styling.messaging.printIcon%22%3A%22assets/img/ico/print-black-2.webp%22%2C%22styling.messaging.hangupIcon%22%3A%22assets/img/ico/end-call-black-circle.webp%22%2C%22styling.messaging.thumbsUpIcon%22%3A%22assets/img/ico/thumbs-up-black-circle.webp%22%2C%22styling.messaging.thumbsDownIcon%22%3A%22assets/img/ico/thumbs-down-black-circle.webp%22%2C%22styling.messaging.agent.labelFont%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.agent.labelColor%22%3A%22%23888888%22%2C%22controls.displayAgentAvatar%22%3A%22initials%22%2C%22controls.bot.mode%22%3A%22preform%22%2C%22controls.bot.dataCollection%22%3A%22%22%2C%22controls.bot.bypass.button%22%3A%22Submit%22%2C%22controls.bot.bypass.message%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.displayAgentStatus%22%3A%22block%22%2C%22styling.messaging.customer.labelColor%22%3A%22%23888888%22%2C%22styling.messaging.header.labelFont%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.messaging.header.labelColor%22%3A%22%23ffffff%22%2C%22controls.rateAgentThumbs%22%3A%22%5B%5C%22messaging%5C%22%5D%22%2C%22styling.messaging.customer.labelFont%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.messaging.greeting%22%3A%22%22%2C%22styling.general.header.image%22%3A%22https%3A//www.sharpsinc.com/assets/images/logo/sci-logo-light.png%22%2C%22styling.general.header.imageSize%22%3A%2272%22%2C%22styling.general.header.imageOffset%22%3A%220%22%2C%22styling.general.chatButton.hideWhenUnavailable%22%3A%22true%22%2C%22styling.general.header.background%22%3A%22%230071ce%22%2C%22controls.rateAgentStars%22%3A%22block%22%2C%22form.fields.custom%22%3A%22%5B%5D%22%2C%22form.fields.question.required%22%3A%22false%22%2C%22form.fields.name.visible%22%3A%22true%22%2C%22form.fields.email.visible%22%3A%22true%22%2C%22form.fields.phone.visible%22%3A%22true%22%2C%22form.fields.queue.visible%22%3A%22true%22%2C%22form.fields.queue.default%22%3A%2244380%22%2C%22form.fields.queue.label%22%3A%22Queue%22%2C%22form.fields.question.visible%22%3A%22true%22%2C%22form.fields.question.label%22%3A%22Question%22%2C%22form.fields.question.default%22%3A%22%22%2C%22form.fields.phone.label%22%3A%22Phone%22%2C%22form.fields.phone.default%22%3A%22%22%2C%22form.fields.email.label%22%3A%22Email%22%2C%22form.fields.email.default%22%3A%22%22%2C%22form.fields.name.label%22%3A%22Customer%20name%22%2C%22form.fields.name.default%22%3A%22%22%2C%22form.fields.phone.required%22%3A%22false%22%2C%22eyeCapture.items%22%3A%22%5B%7B%5C%22eyeCapture.name%5C%22%3A%5C%22Default%20Eye%20Capture%5C%22%2C%5C%22eyeCapture.alignment%5C%22%3A%5C%22right%5C%22%2C%5C%22eyeCapture.sideSpacing%5C%22%3A%5C%22110%5C%22%2C%5C%22eyeCapture.bottomSpacing%5C%22%3A%5C%22110%5C%22%2C%5C%22eyeCapture.size.height%5C%22%3A%5C%2245%5C%22%2C%5C%22eyeCapture.size.width%5C%22%3A%5C%22300%5C%22%2C%5C%22eyeCapture.size.autoHeight%5C%22%3A%5C%22height%3A%20auto%3B%5C%22%2C%5C%22eyeCapture.borderThickness%5C%22%3A%5C%220%5C%22%2C%5C%22eyeCapture.borderRadius%5C%22%3A%5C%2212%5C%22%2C%5C%22eyeCapture.borderColor%5C%22%3A%5C%22%23ce3538%5C%22%2C%5C%22eyeCapture.shadow%5C%22%3A%5C%220px%206px%2015px%200%20%234B677C22%3B%5C%22%2C%5C%22eyeCapture.animation%5C%22%3A%5C%22scale%280%29%5C%22%2C%5C%22eyeCapture.header.image%5C%22%3A%5C%22https%3A//www.sharpsinc.com/assets/images/logo/sci-logo-light.png%5C%22%2C%5C%22eyeCapture.header.imageSize%5C%22%3A%5C%2272%5C%22%2C%5C%22eyeCapture.header.imageOffset%5C%22%3A%5C%220%5C%22%2C%5C%22eyeCapture.header.background%5C%22%3A%5C%22%23ce3538%5C%22%2C%5C%22eyeCapture.header.message%5C%22%3A%5C%22Chat%20with%20us%5C%22%2C%5C%22eyeCapture.header.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.header.font%5C%22%3A%5C%22bold%2014px%20/%2018px%20Inter%5C%22%2C%5C%22eyeCapture.header.color%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.header.alignment%5C%22%3A%5C%22left%5C%22%2C%5C%22eyeCapture.body.background%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.body.message%5C%22%3A%5C%22Can%20we%20help%3F%5C%22%2C%5C%22eyeCapture.body.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.body.font%5C%22%3A%5C%2212px%20/%2016px%20Inter%5C%22%2C%5C%22eyeCapture.body.color%5C%22%3A%5C%22%23000000%5C%22%2C%5C%22eyeCapture.body.alignment%5C%22%3A%5C%22left%5C%22%2C%5C%22eyeCapture.answers.font%5C%22%3A%5C%22bold%2012px%20/%2016px%20Inter%5C%22%2C%5C%22eyeCapture.answers.color%5C%22%3A%5C%22%23000000%5C%22%2C%5C%22eyeCapture.answers.background%5C%22%3A%5C%22%23ffffff%5C%22%2C%5C%22eyeCapture.answers.borderThickness%5C%22%3A%5C%221%5C%22%2C%5C%22eyeCapture.answers.borderRadius%5C%22%3A%5C%226%5C%22%2C%5C%22eyeCapture.answers.borderColor%5C%22%3A%5C%22%23CE3538%5C%22%2C%5C%22eyeCapture.answers%5C%22%3A%5C%22%5B%7B%5C%5C%5C%22eyeCapture.answer.message%5C%5C%5C%22%3A%5C%5C%5C%22Yes%2C%20please%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.it%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.de%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.pt%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.es%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.fr%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.action%5C%5C%5C%22%3A%5C%5C%5C%22postform%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.firstQuestion%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.dataCollectionOnly%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.var%5C%5C%5C%22%3A%5C%5C%5C%22%5B%5D%5C%5C%5C%22%7D%2C%7B%5C%5C%5C%22eyeCapture.answer.message%5C%5C%5C%22%3A%5C%5C%5C%22No%2C%20thanks%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.it%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.de%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.pt%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.es%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.message.fr%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.action%5C%5C%5C%22%3A%5C%5C%5C%22close%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.firstQuestion%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.dataCollectionOnly%5C%5C%5C%22%3A%5C%5C%5C%22%5C%5C%5C%22%2C%5C%5C%5C%22eyeCapture.answer.var%5C%5C%5C%22%3A%5C%5C%5C%22%5B%5D%5C%5C%5C%22%7D%5D%5C%22%2C%5C%22eyeCapture.answer.message%5C%22%3A%5C%22No%2C%20thanks%5C%22%2C%5C%22eyeCapture.answer.message.it%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.de%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.pt%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.es%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.message.fr%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.action%5C%22%3A%5C%22close%5C%22%2C%5C%22eyeCapture.answer.firstQuestion%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.dataCollectionOnly%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.answer.var%5C%22%3A%5C%22%5B%5D%5C%22%2C%5C%22eyeCapture.engagement.show%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.engagement.audience%5C%22%3A%5C%22all%5C%22%2C%5C%22eyeCapture.engagement.visiblityDelay%5C%22%3A%5C%225000%5C%22%2C%5C%22eyeCapture.engagement.visiblityDuration%5C%22%3A%5C%22-1%5C%22%2C%5C%22eyeCapture.engagement.priority%5C%22%3A%5C%22true%5C%22%2C%5C%22eyeCapture.engagement.preamble%5C%22%3A%5C%22%5C%22%2C%5C%22eyeCapture.engagement.conditionMatching%5C%22%3A%5C%22all%5C%22%2C%5C%22eyeCapture.engagement.conditions%5C%22%3A%5C%22%5B%7B%5C%5C%5C%22eyeCapture.engagement.condition.type%5C%5C%5C%22%3A%5C%5C%5C%22none%5C%5C%5C%22%7D%5D%5C%22%2C%5C%22eyeCapture.engagement.condition.type%5C%22%3A%5C%22none%5C%22%7D%5D%22%2C%22thumbRating.mode%22%3A%22menu%22%2C%22messages.thumbRating%22%3A%22Rate%20your%20experience%22%2C%22thumbRating.message.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22thumbRating.message.color%22%3A%22%23333333%22%2C%22thumbRating.message.alignment%22%3A%22left%22%2C%22starRating.message.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22starRating.message.color%22%3A%22%23333333%22%2C%22starRating.message.alignment%22%3A%22center%22%2C%22styling.query.logo.url%22%3A%22assets/img/wavey.png%22%2C%22styling.query.logo.size%22%3A%220%22%2C%22styling.query.logo.alignment%22%3A%22center%22%2C%22thumbRating.message.text%22%3A%22Rate%20your%20experience%22%2C%22starRating.message.text%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22survey.headerMessage.text%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.alignment%22%3A%22left%22%2C%22survey.headerImage.alignment%22%3A%22center%22%2C%22survey.headerImage.url%22%3A%22assets/img/wavey.png%22%2C%22survey.headerImage.size%22%3A%220%22%2C%22survey.headerMessage.font%22%3A%22bold%2012px%20/%2016px%20Inter%22%2C%22survey.headerMessage.color%22%3A%22%23333333%22%2C%22survey.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.agent.color%22%3A%22%23333333%22%2C%22survey.agent.background%22%3A%22%23F6F8FA%22%2C%22survey.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22survey.agent.borderRadius%22%3A%226%22%2C%22styling.messaging.chatBox.borderRadius%22%3A%220%22%2C%22survey.agent.borderThickness%22%3A%221%22%2C%22survey.customer.borderThickness%22%3A%221%22%2C%22survey.customer.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22survey.customer.borderRadius%22%3A%226%22%2C%22survey.customer.background%22%3A%22%23CE3538%22%2C%22survey.customer.borderColor%22%3A%22%23CE3538%22%2C%22survey.textField.background%22%3A%22%23ffffff%22%2C%22survey.textField.borderColor%22%3A%22%23CE3538%22%2C%22survey.textField.borderRadius%22%3A%2216%22%2C%22survey.textField.borderThickness%22%3A%221%22%2C%22survey.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.textField.color%22%3A%22%23333333%22%2C%22survey.customer.unanswered.background%22%3A%22%23ffffff%22%2C%22survey.customer.unanswered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.unanswered.borderThickness%22%3A%221%22%2C%22survey.customer.unanswered.borderRadius%22%3A%226%22%2C%22survey.customer.unanswered.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.answered.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.answered.background%22%3A%22%23CE3538%22%2C%22survey.customer.answered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.answered.color%22%3A%22%23ffffff%22%2C%22survey.customer.unanswered.color%22%3A%22%23333333%22%2C%22survey.customer.answered.borderThickness%22%3A%221%22%2C%22survey.customer.answered.borderRadius%22%3A%226%22%2C%22survey.customer.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.customer.textField.borderThickness%22%3A%221%22%2C%22survey.customer.textField.borderRadius%22%3A%226%22%2C%22survey.customer.textField.borderColor%22%3A%22%23CE3538%22%2C%22survey.customer.textField.color%22%3A%22%23333333%22%2C%22survey.customer.textField.background%22%3A%22%23ffffff%22%2C%22security.whitelist%22%3A%22%5B%5D%22%2C%22security.blacklist%22%3A%22%5B%5D%22%2C%22clientData%22%3A%7B%22ccId%22%3A445%2C%22authkey%22%3A%2286D9882581896F786A94566EB5196144%22%2C%22css%22%3A%22%22%2C%22cssUrl%22%3A%22https%3A//uschat4.contivio.com/Chat2/CustomStyles/CF2F498B62F9070950629030BE912DB4A.css%22%2C%22greetingMsg%22%3Anull%2C%22queues%22%3A%5B%7B%22Id%22%3A44170%2C%22Name%22%3A%22Sales%22%7D%2C%7B%22Id%22%3A44380%2C%22Name%22%3A%22Support%22%7D%5D%2C%22whitelist%22%3A%5B%5D%2C%22blacklist%22%3A%5B%5D%2C%22dialogScript%22%3A0%2C%22surveyScript%22%3A0%2C%22preQueueingCti%22%3A186%2C%22agentChatAttachment%22%3Afalse%2C%22customerChatAttachment%22%3Afalse%2C%22digitsMaskingMode%22%3A0%2C%22digitsMaskingMin%22%3A15%2C%22digitsMaskingMax%22%3A16%2C%22digitsMaskingDisplay%22%3A4%2C%22dialogScripts%22%3A%5B%5D%2C%22surveyScripts%22%3A%5B%5D%2C%22crmQueries%22%3A%5B%7B%22Id%22%3A%220%22%2C%22Name%22%3A%22None%22%7D%2C%7B%22Id%22%3A186%2C%22Name%22%3A%22SharpsComplianceNSLookupNRT%22%7D%2C%7B%22Id%22%3A384%2C%22Name%22%3A%22SharpsComplianceNSLookupVoice%22%7D%5D%2C%22XD%22%3Anull%7D%2C%22apiJson%22%3A%7B%22LogoURL%22%3A%22%22%2C%22logoAlignment%22%3A%22%22%2C%22logoHeight%22%3A%22%22%2C%22logoWidth%22%3A%22%22%2C%22Stylesheet%22%3A%22%22%2C%22ChatFrameDimension%22%3A%7B%22height%22%3A%22625%22%2C%22width%22%3A%22350%22%7D%2C%22Customer%22%3A%7B%22Name%22%3A%7B%22contivioName%22%3A%22CustomerName%22%2C%22label%22%3A%22Customer%20name%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22true%22%7D%2C%22Email%22%3A%7B%22contivioName%22%3A%22From%22%2C%22label%22%3A%22Email%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22true%22%7D%2C%22Phone%22%3A%7B%22contivioName%22%3A%22CLI%22%2C%22label%22%3A%22Phone%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22false%22%7D%7D%2C%22TimeDisplayOption%22%3A%22HH%3AMM%22%2C%22Queue%22%3A%7B%22contivioName%22%3A%22Queue%22%2C%22label%22%3A%22Queue%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%2244380%22%2C%22visible%22%3A%22true%22%2C%22preselectDefault%22%3Atrue%7D%2C%22ChatQuestion%22%3A%7B%22contivioName%22%3A%22ChatQuestion%22%2C%22label%22%3A%22Question%22%2C%22labelMode%22%3A%22side%22%2C%22defaultValue%22%3A%22%22%2C%22visible%22%3A%22true%22%2C%22mandatory%22%3A%22false%22%7D%2C%22StartChatButtonImageURL%22%3A%22%22%2C%22PrintButtonDisplay%22%3A%22%22%2C%22EmailButtonDisplay%22%3A%22%22%2C%22EnableSendChatButton%22%3A%22true%22%2C%22PrintButton%22%3A%7B%22display%22%3A%22%22%2C%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22EmailButton%22%3A%7B%22display%22%3A%22%22%2C%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22EndButton%22%3A%7B%22imageURL%22%3A%22%22%2C%22height%22%3A%22%22%2C%22width%22%3A%22%22%7D%2C%22StartChatMessage%22%3A%22Thanks%20for%20contacting%20us.%20Please%20fill%20the%20form%20below%20so%20we%20can%20better%20help%20you%3A%20%22%2C%22WaitForResponseMessage%22%3A%22Your%20request%20is%20being%20processed...%22%2C%22RequestQueuedMessage%22%3A%22A%20customer%20service%20representative%20will%20be%20with%20you%20shortly...%22%2C%22RequestRejectedMessage%22%3A%22Sorry%20we%20are%20unable%20to%20take%20your%20message%20right%20now.%22%2C%22AdditionalFields%22%3A%5B%5D%2C%22WaitImageURL%22%3A%22CustomStyles/assets/img/loading-spinner-4.gif%22%2C%22WaitImageAlignment%22%3A%22center%22%2C%22WaitImageHeight%22%3A%22%22%2C%22WaitImageWidth%22%3A%22%22%2C%22EndChatImageURL%22%3A%22CustomStyles/assets/img/smiley.png%22%2C%22EndChatImageAlignment%22%3A%22%22%2C%22EndChatImageHeight%22%3A%22%22%2C%22EndChatImageWidth%22%3A%22%22%2C%22AutoStartChat%22%3A%22false%22%2C%22UpdateFields%22%3A%5B%5D%2C%22AgentHeaderOptions%22%3A%7B%22displayAgentImage%22%3Afalse%2C%22displayAgentInitials%22%3Atrue%2C%22displayAgentFirstname%22%3Atrue%2C%22displayAgentState%22%3Atrue%7D%2C%22AgentRatingOptions%22%3A%22%22%2C%22BotFormMode%22%3A%22preform%22%2C%22BotBypass%22%3A%22true%22%2C%22startingQuestionId%22%3A%22%22%7D%2C%22form.fields.name.required%22%3A%22true%22%2C%22form.fields.email.required%22%3A%22true%22%2C%22styling.query.cta.message%22%3A%22START%20CHAT%22%2C%22styling.query.cta.submitMessage%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.font%22%3A%22bold%2014px%20/%2018px%20Inter%22%2C%22styling.query.cta.color%22%3A%22%23ffffff%22%2C%22styling.query.cta.background%22%3A%22%230071ce%22%2C%22styling.query.cta.borderColor%22%3A%22%230071ce%22%2C%22styling.query.cta.borderRadius%22%3A%226%22%2C%22styling.query.cta.borderThickness%22%3A%220%22%2C%22styling.thanks.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22styling.thanks.link.color%22%3A%22%23CE3538%22%2C%22starRating.emptyStar.fill%22%3A%22%23ffffff%22%2C%22starRating.emptyStar.stroke%22%3A%22%23000000%22%2C%22starRating.filledStar.fill%22%3A%22%23CE3538%22%2C%22starRating.filledStar.stroke%22%3A%22%23CE3538%22%2C%22survey.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22survey.link.color%22%3A%22%23ce3538%22%2C%22survey.link.alignment%22%3A%22left%22%2C%22bot.headerMessage.text%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.alignment%22%3A%22left%22%2C%22bot.headerImage.alignment%22%3A%22center%22%2C%22bot.headerImage.url%22%3A%22assets/img/wavey.png%22%2C%22bot.headerImage.size%22%3A%220%22%2C%22bot.headerMessage.font%22%3A%22bold%2012px%20/%2016px%20Inter%22%2C%22bot.headerMessage.color%22%3A%22%23333333%22%2C%22bot.agent.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.agent.color%22%3A%22%23333333%22%2C%22bot.agent.background%22%3A%22%23F6F8FA%22%2C%22bot.agent.borderColor%22%3A%22%23F6F8FA%22%2C%22bot.agent.borderRadius%22%3A%226%22%2C%22bot.agent.borderThickness%22%3A%221%22%2C%22bot.customer.borderThickness%22%3A%221%22%2C%22bot.customer.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22bot.customer.borderRadius%22%3A%226%22%2C%22bot.customer.background%22%3A%22%23CE3538%22%2C%22bot.customer.borderColor%22%3A%22%23CE3538%22%2C%22bot.textField.background%22%3A%22%23ffffff%22%2C%22bot.textField.borderColor%22%3A%22%23CE3538%22%2C%22bot.textField.borderRadius%22%3A%2216%22%2C%22bot.textField.borderThickness%22%3A%221%22%2C%22bot.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.textField.color%22%3A%22%23333333%22%2C%22bot.customer.unanswered.background%22%3A%22%23ffffff%22%2C%22bot.customer.unanswered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.unanswered.borderThickness%22%3A%221%22%2C%22bot.customer.unanswered.borderRadius%22%3A%226%22%2C%22bot.customer.unanswered.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.answered.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.answered.background%22%3A%22%230071ce%22%2C%22bot.customer.answered.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.answered.color%22%3A%22%23ffffff%22%2C%22bot.customer.unanswered.color%22%3A%22%23333333%22%2C%22bot.customer.answered.borderThickness%22%3A%221%22%2C%22bot.customer.answered.borderRadius%22%3A%226%22%2C%22bot.customer.textField.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.customer.textField.borderThickness%22%3A%221%22%2C%22bot.customer.textField.borderRadius%22%3A%226%22%2C%22bot.customer.textField.borderColor%22%3A%22%230071ce%22%2C%22bot.customer.textField.color%22%3A%22%23333333%22%2C%22bot.customer.textField.background%22%3A%22%23ffffff%22%2C%22bot.link.font%22%3A%2212px%20/%2016px%20Inter%22%2C%22bot.link.color%22%3A%22%230071ce%22%2C%22bot.link.alignment%22%3A%22left%22%2C%22bot.script%22%3A%220%22%2C%22survey.script%22%3A%220%22%2C%22controls.preQueueingCti%22%3A%22186%22%2C%22styling.messaging.digitsMaskingMode%22%3A%220%22%2C%22styling.messaging.digitsMaskingMin%22%3A%2215%22%2C%22styling.messaging.digitsMaskingMax%22%3A%2216%22%2C%22styling.messaging.digitsMaskingDisplay%22%3A%224%22%2C%22messages.titleBar.it%22%3A%22Chat%20Now%22%2C%22messages.titleBar.de%22%3A%22Chat%20Now%22%2C%22messages.titleBar.pt%22%3A%22Chat%20Now%22%2C%22messages.titleBar.es%22%3A%22Chat%20Now%22%2C%22messages.titleBar.fr%22%3A%22Chat%20Now%22%2C%22messages.greeting.it%22%3A%22%22%2C%22messages.greeting.de%22%3A%22%22%2C%22messages.greeting.pt%22%3A%22%22%2C%22messages.greeting.es%22%3A%22%22%2C%22messages.greeting.fr%22%3A%22%22%2C%22form.fields.name.label.it%22%3A%22%22%2C%22form.fields.name.label.de%22%3A%22%22%2C%22form.fields.name.label.pt%22%3A%22%22%2C%22form.fields.name.label.es%22%3A%22%22%2C%22form.fields.name.label.fr%22%3A%22%22%2C%22form.fields.name.default.it%22%3A%22%22%2C%22form.fields.name.default.de%22%3A%22%22%2C%22form.fields.name.default.pt%22%3A%22%22%2C%22form.fields.name.default.es%22%3A%22%22%2C%22form.fields.name.default.fr%22%3A%22%22%2C%22form.fields.name.customVar%22%3A%22%22%2C%22form.fields.email.label.it%22%3A%22%22%2C%22form.fields.email.label.de%22%3A%22%22%2C%22form.fields.email.label.pt%22%3A%22%22%2C%22form.fields.email.label.es%22%3A%22%22%2C%22form.fields.email.label.fr%22%3A%22%22%2C%22form.fields.email.default.it%22%3A%22%22%2C%22form.fields.email.default.de%22%3A%22%22%2C%22form.fields.email.default.pt%22%3A%22%22%2C%22form.fields.email.default.es%22%3A%22%22%2C%22form.fields.email.default.fr%22%3A%22%22%2C%22form.fields.email.customVar%22%3A%22%22%2C%22form.fields.phone.label.it%22%3A%22%22%2C%22form.fields.phone.label.de%22%3A%22%22%2C%22form.fields.phone.label.pt%22%3A%22%22%2C%22form.fields.phone.label.es%22%3A%22%22%2C%22form.fields.phone.label.fr%22%3A%22%22%2C%22form.fields.phone.default.it%22%3A%22%22%2C%22form.fields.phone.default.de%22%3A%22%22%2C%22form.fields.phone.default.pt%22%3A%22%22%2C%22form.fields.phone.default.es%22%3A%22%22%2C%22form.fields.phone.default.fr%22%3A%22%22%2C%22form.fields.phone.customVar%22%3A%22%22%2C%22form.fields.queue.label.it%22%3A%22%22%2C%22form.fields.queue.label.de%22%3A%22%22%2C%22form.fields.queue.label.pt%22%3A%22%22%2C%22form.fields.queue.label.es%22%3A%22%22%2C%22form.fields.queue.label.fr%22%3A%22%22%2C%22form.fields.queue.customVar%22%3A%22%22%2C%22form.fields.queue.0.translations.it%22%3A%22%22%2C%22form.fields.queue.0.translations.de%22%3A%22%22%2C%22form.fields.queue.0.translations.pt%22%3A%22%22%2C%22form.fields.queue.0.translations.es%22%3A%22%22%2C%22form.fields.queue.0.translations.fr%22%3A%22%22%2C%22form.fields.queue.44170.translations.it%22%3A%22%22%2C%22form.fields.queue.44170.translations.de%22%3A%22%22%2C%22form.fields.queue.44170.translations.pt%22%3A%22%22%2C%22form.fields.queue.44170.translations.es%22%3A%22%22%2C%22form.fields.queue.44170.translations.fr%22%3A%22%22%2C%22form.fields.queue.44380.translations.it%22%3A%22%22%2C%22form.fields.queue.44380.translations.de%22%3A%22%22%2C%22form.fields.queue.44380.translations.pt%22%3A%22%22%2C%22form.fields.queue.44380.translations.es%22%3A%22%22%2C%22form.fields.queue.44380.translations.fr%22%3A%22%22%2C%22form.fields.question.label.it%22%3A%22%22%2C%22form.fields.question.label.de%22%3A%22%22%2C%22form.fields.question.label.pt%22%3A%22%22%2C%22form.fields.question.label.es%22%3A%22%22%2C%22form.fields.question.label.fr%22%3A%22%22%2C%22form.fields.question.default.it%22%3A%22%22%2C%22form.fields.question.default.de%22%3A%22%22%2C%22form.fields.question.default.pt%22%3A%22%22%2C%22form.fields.question.default.es%22%3A%22%22%2C%22form.fields.question.default.fr%22%3A%22%22%2C%22form.fields.question.customVar%22%3A%22%22%2C%22styling.query.cta.message.it%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.de%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.pt%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.es%22%3A%22START%20CHAT%22%2C%22styling.query.cta.message.fr%22%3A%22START%20CHAT%22%2C%22styling.query.cta.submitMessage.it%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.de%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.pt%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.es%22%3A%22SUBMIT%20CHAT%22%2C%22styling.query.cta.submitMessage.fr%22%3A%22SUBMIT%20CHAT%22%2C%22controls.bot.bypass%22%3A%22true%22%2C%22controls.bot.bypass.button.it%22%3A%22Submit%22%2C%22controls.bot.bypass.button.de%22%3A%22Submit%22%2C%22controls.bot.bypass.button.pt%22%3A%22Submit%22%2C%22controls.bot.bypass.button.es%22%3A%22Submit%22%2C%22controls.bot.bypass.button.fr%22%3A%22Submit%22%2C%22controls.bot.bypass.message.it%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.de%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.pt%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.es%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22controls.bot.bypass.message.fr%22%3A%22What%20would%20you%20like%20to%20tell%20us%3F%22%2C%22bot.headerMessage.text.it%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.de%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.pt%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.es%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22bot.headerMessage.text.fr%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22messages.pleaseWait.it%22%3A%22%22%2C%22messages.pleaseWait.de%22%3A%22%22%2C%22messages.pleaseWait.pt%22%3A%22%22%2C%22messages.pleaseWait.es%22%3A%22%22%2C%22messages.pleaseWait.fr%22%3A%22%22%2C%22messages.queue.it%22%3A%22%22%2C%22messages.queue.de%22%3A%22%22%2C%22messages.queue.pt%22%3A%22%22%2C%22messages.queue.es%22%3A%22%22%2C%22messages.queue.fr%22%3A%22%22%2C%22messages.rejected.it%22%3A%22%22%2C%22messages.rejected.de%22%3A%22%22%2C%22messages.rejected.pt%22%3A%22%22%2C%22messages.rejected.es%22%3A%22%22%2C%22messages.rejected.fr%22%3A%22%22%2C%22styling.messaging.greeting.it%22%3A%22%22%2C%22styling.messaging.greeting.de%22%3A%22%22%2C%22styling.messaging.greeting.pt%22%3A%22%22%2C%22styling.messaging.greeting.es%22%3A%22%22%2C%22styling.messaging.greeting.fr%22%3A%22%22%2C%22survey.headerMessage.text.it%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.de%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.pt%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.es%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22survey.headerMessage.text.fr%22%3A%22Please%20answer%20the%20questions%20below%20so%20we%20can%20better%20serve%20you%3A%22%2C%22messages.completion.it%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.de%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.pt%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.es%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.completion.fr%22%3A%22Thanks%20for%20contacting%20us%22%2C%22messages.dataCollected.it%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.de%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.pt%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.es%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.dataCollected.fr%22%3A%22Thank%20you%2C%20we%20will%20attend%20to%20your%20request%20soon%21%22%2C%22messages.closed.it%22%3A%22%22%2C%22messages.closed.de%22%3A%22%22%2C%22messages.closed.pt%22%3A%22%22%2C%22messages.closed.es%22%3A%22%22%2C%22messages.closed.fr%22%3A%22%22%2C%22styling.thanks.link.alignment%22%3A%22%22%2C%22thumbRating.message.text.it%22%3A%22%22%2C%22thumbRating.message.text.de%22%3A%22%22%2C%22thumbRating.message.text.pt%22%3A%22%22%2C%22thumbRating.message.text.es%22%3A%22%22%2C%22thumbRating.message.text.fr%22%3A%22%22%2C%22starRating.message.text.it%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.de%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.pt%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.es%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22starRating.message.text.fr%22%3A%22How%20would%20you%20rate%20your%20experience%3F%22%2C%22styling.messaging.agent.customName%22%3A%22%22%2C%22form.fields.queue.preselectDefault%22%3A%22true%22%2C%22bot.avatar.enabled%22%3A%22block%22%2C%22bot.avatar.url%22%3A%22assets/img/chatbot-2.png%22%2C%22bot.avatar.hue%22%3A%220%22%2C%22bot.avatar.backgroundColor%22%3A%22%23ffffff%22%2C%22bot.avatar.borderThickness%22%3A%220%22%2C%22bot.avatar.borderRadius%22%3A%220%22%2C%22bot.avatar.borderColor%22%3A%22%23ffffff%22%2C%22bot.description.font%22%3A%22italic%2011px%20/%2016px%20Inter%22%2C%22bot.description.color%22%3A%22%23333333%22%2C%22bot.description.alignment%22%3A%22left%22%2C%22bot.customer.unanswered.position%22%3A%22clear%3A%20left%3B%22%2C%22bot.customer.textField.style%22%3A%22material%22%2C%22bot.customer.textField.width%22%3A%2250%22%2C%22bot.customer.textField.alignment%22%3A%22margin%3A%204px%20auto%208px%200%22%2C%22bot.customer.textField.submit%22%3A%22block%22%2C%22styling.messaging.agent.name%22%3A%22%22%2C%22testing.vars%22%3A%22%22%2C%22testing.availability.value%22%3A%22%22%2C%22testing.availability.operator%22%3A%22%22%2C%22testing.availability.operand%22%3A%22%22%2C%22bot.engineVersion%22%3A%221%22%2C%22bot.submitMinAns%22%3A%22%22%2C%22bot.dynamic.card.hero%22%3A%22%22%2C%22bot.dynamic.card.autoHeight%22%3A%22true%22%2C%22bot.dynamic.card.height%22%3A%22250%22%2C%22bot.dynamic.card.width%22%3A%22calc%2850%25%20-%204px%29%22%2C%22bot.dynamic.card.background%22%3A%22%23FFFFFF%22%2C%22bot.dynamic.card.borderThickness%22%3A%220%22%2C%22bot.dynamic.card.borderRadius%22%3A%220%22%2C%22bot.dynamic.card.borderColor%22%3A%22%23FFFFFF%22%2C%22bot.dynamic.card.title.font%22%3A%2214px%20/%2018px%20Inter%22%2C%22bot.dynamic.card.title.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.title.alignment%22%3A%22left%22%2C%22bot.dynamic.card.description.font%22%3A%2211px%20/%2013px%20Inter%22%2C%22bot.dynamic.card.description.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.description.lines%22%3A%222%22%2C%22bot.dynamic.card.extra.font%22%3A%2218px%20/%2022px%20Inter%22%2C%22bot.dynamic.card.extra.color%22%3A%22%23000000%22%2C%22bot.dynamic.card.extra.alignment%22%3A%22right%22%7D'}#divForm select{-webkit-appearance:none;background:url(data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='100' height='100' fill='%23777'><polygon points='0,25 100,25 50,75'/></svg>) no-repeat calc(100% - 15px) center;background-size:10px}#divForm::-webkit-scrollbar,#divSurvey::-webkit-scrollbar,#divDialog::-webkit-scrollbar,#divWaitHeader+div::-webkit-scrollbar,#divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar,#divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar,#ctlChatConsole_divEventLog::-webkit-scrollbar{width:8px}#divForm::-webkit-scrollbar-track,#divSurvey::-webkit-scrollbar-track,#divDialog::-webkit-scrollbar-track,#divWaitHeader+div::-webkit-scrollbar-track,#divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-track,#divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-track,#ctlChatConsole_divEventLog::-webkit-scrollbar-track{background:transparent;border:2px solid transparent}.contivio-desktop #divForm::-webkit-scrollbar-thumb,.contivio-desktop #divSurvey::-webkit-scrollbar-thumb,.contivio-desktop #divDialog::-webkit-scrollbar-thumb,.contivio-desktop #divWaitHeader+div::-webkit-scrollbar-thumb,.contivio-desktop #divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-thumb,.contivio-desktop #divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-thumb,#ctlChatConsole_divEventLog::-webkit-scrollbar-thumb{background:#0071cebb;border-radius:5px;border:2px solid #fff}.contivio-desktop #divForm::-webkit-scrollbar-thumb:hover,.contivio-desktop #divSurvey::-webkit-scrollbar-thumb:hover,.contivio-desktop #divDialog::-webkit-scrollbar-thumb:hover,.contivio-desktop #divWaitHeader+div::-webkit-scrollbar-thumb:hover,.contivio-desktop #divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-thumb:hover,.contivio-desktop #divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-thumb:hover,#ctlChatConsole_divEventLog::-webkit-scrollbar-thumb:hover{background:#0071ce;border:2px solid #fff}.contivio-desktop #divForm,.contivio-desktop #divSurvey,.contivio-desktop #divDialog,.contivio-desktop #divWaitHeader+div,.contivio-desktop #divChatRoomClosedHeader+div:not(#ConversationAgentRating),.contivio-desktop #divChatRoomClosedHeader+#ConversationAgentRating+div{height:calc(645px - 2 * 0px - 86px - 6px);margin:0;padding:0!important;overflow-y:auto;overflow-x:hidden;box-sizing:border-box}.contivio-desktop #divSurvey{position:absolute;top:86px;left:0;right:0;background:#fff;z-index:1}.contivio-desktop #ctl01,.contivio-desktop [name="ctl01"]{height:calc(645px - 20px)!important;margin:0 auto;margin-top:20px;background:#fff;border:0 solid #0071ce;border-radius:6px;box-sizing:border-box}.contivio-desktop .chat-body{display:flex;position:relative;height:645px!important;width:calc(350px + 10px)!important;margin:0 auto;flex-direction:column;background:transparent;box-shadow:0 6px 15px -10px #4B677C22;;border-radius:6px;overflow:hidden;box-sizing:border-box}.chat-body iframe,.chat-body #messaging{flex-grow:1}.contivio-desktop #ButtonBar,.contivio-desktop #ctlChatConsole_divEventLog,.contivio-desktop #ctlChatConsole_divMessageBox{margin-left:0;margin-right:0}.contivio-desktop #ButtonBar{top:calc(20px + 0px)}.contivio-desktop #divChatConsole,.contivio-desktop #fraChatRequestForm{border-bottom-left-radius:6px;border-bottom-right-radius:6px;background:#fff}.contivio-desktop #divChatConsole{position:static!important;width:350px}#ctlChatConsole_btnLeave:before,#btnLeave:before{content:'\2715';line-height:32px;font-family:Arial}#btnReduceExpand:before,#ctlChatConsole_btnReduceExpand:before{content:'_';display:block;margin-top:-5px;font-family:Arial}#ctlChatConsole_btnLeave,#btnLeave{order:5}#ctlChatConsole_btnReduceExpand,#btnReduceExpand{order:4}.dropdown-container{position:relative;display:inline-block;z-index:101}.dropdown-button{line-height:32px!important}.contivio-desktop #btnLeave,.contivio-desktop #btnReduceExpand,.contivio-desktop #ctlChatConsole_btnLeave,.contivio-desktop #ctlChatConsole_btnReduceExpand,.contivio-desktop .dropdown-button{width:30px;height:30px;min-width:30px;margin-left:10px;margin-right:0;padding:0;color:#ffffff!important;background:#00000007;text-align:center;font-size:16px;line-height:25px;border:none;border-radius:20px;cursor:pointer;transition:0.2s}.contivio-desktop span#ctlChatConsole_btnStopCobrowsing:before{content:url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M7.8 5.3C7.8 6.8 6.5 8 5 8 3.5 8 2.3 6.8 2.3 5.3 2.3 3.7 3.5 2.5 5 2.5 6.5 2.5 7.8 3.7 7.8 5.3ZM16 14H12V12C12 11.3 11.8 10.6 11.5 10H14C15.1 10 16 10.9 16 12V14ZM11.5 8C12.9 8 14 6.9 14 5.5 14 4.1 12.9 3 11.5 3 10.1 3 9 4.1 9 5.5 9 6.9 10.1 8 11.5 8ZM2 10C0.9 10 0 10.9 0 12V14H10V12C10 10.9 9.1 10 8 10H2Z' fill='%23ffffff'/%3E%3C/svg%3E");width:18px;height:18px;display:block;margin-top:2px}#btnLeave:hover,#btnReduceExpand:hover,#ctlChatConsole_btnReduceExpand:hover,#ctlChatConsole_btnLeave:hover,.dropdown-button:hover{background-color:#00000022!important}.contivio-desktop #divChatHeader,.contivio-desktop #divWaitHeader,.contivio-desktop #ButtonBar.CustomerConsoleButtonBar,.contivio-desktop #divChatRoomClosedHeader{display:flex!important;align-items:center;height:66px!important;padding:0 15px!important;border-top-left-radius:calc(6px - 0px)!important;border-top-right-radius:calc(6px - 0px)!important;background-image:none!important;background-color:#0071ce;background-size:cover;box-sizing:border-box;overflow:visible!important}.contivio-desktop .headerImg:before{content:"";display:block;width:72px;height:72px;margin-top:0;background-image:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png);background-size:contain;background-repeat:no-repeat;background-position:center;border-radius:50%}#divChatRoomClosedHeader .headerImg{z-index:101}.contivio-desktop .headerMsg{flex-grow:1;color:#fff;text-align:center}.contivio-desktop .headerMsg:before{content:'Chat Now';display:-webkit-box;max-height:64px;margin:10px;color:#fff;font:bold 16px / 20px Inter;overflow:hidden;-webkit-line-clamp:3;-webkit-box-orient:vertical}#tblChatInputs{width:calc(100% - 20px);margin:0 10px}.contivio-desktop #chat-button{display:flex;align-items:center;justify-content:center;position:fixed;bottom:30px;right:110px;background:#0071ce;border:0 solid #fff;box-shadow:0 6px 15px -10px #4B677C22;transform:scale(1);transition:0.2s;cursor:pointer;z-index:100000}.contivio-desktop #chat-button:focus{outline:5px solid #0071ce55}.contivio-desktop #chat-button.bubble{width:64px;height:64px;border-radius:12px}.contivio-desktop #chat-button.bar{width:300px;height:50px;bottom:0;padding:0 20px;justify-content:flex-end;box-sizing:border-box;border-top-left-radius:12px;border-top-right-radius:12px;border-bottom:none;color:#fff}.contivio-desktop #chat-button.bar:before{content:'Chat Now';margin:1em 0;flex-grow:1;font:bold 16px / 20px Inter;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:center}.contivio-desktop #chat-button.none,.contivio-desktop #chat-button.none-bubble,.contivio-desktop #chat-button.none-bar{display:none}.contivio-desktop #chat-button::after{content:'';background:transparent url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/bubble-6.png) no-repeat center;min-width:32px;min-height:32px;background-size:contain}.contivio-desktop .chat-window{position:fixed;bottom:30px;right:110px;box-shadow:0 6px 15px -10px #4B677C22;z-index:100000;transform-origin:bottom right;transform:scale(1);transition:0.2s}.chat-window.hidden,#chat-button.hidden{transform:scale(0)!important}button{outline:none}.show-block{display:block!important}.show-flex{display:flex!important}.contivio-mobile .chat-window{position:fixed;top:0;right:0;bottom:0;left:0;transform-origin:bottom right;transform:scale(1);transition:0.2s}.contivio-mobile .chat-body{height:100%!important;width:100%!important}.contivio-mobile #ctl01,.contivio-mobile [name="ctl01"]{height:calc(100vh - 20px)!important}.contivio-mobile #divForm,.contivio-mobile #divSurvey,.contivio-mobile #divDialog,.contivio-mobile #divWaitHeader+div,.contivio-mobile #divChatRoomClosedHeader+div:not(#ConversationAgentRating),.contivio-mobile #divChatRoomClosedHeader+#ConversationAgentRating+div{height:calc(100vh - 2 * 0px - 86px - 6px)}#divChatRoomClosedHeader+div+div{height:calc(100vh - 2 * 0px - 86px - 6px - 64px)}.contivio-mobile #divChatConsole .ChatConsole.Customer{height:100vh!important}.contivio-desktop[contivio-lang=".fr"] .headerMsg:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".es"] .headerMsg:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".pt"] .headerMsg:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".de"] .headerMsg:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".it"] .headerMsg:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".fr"] #chat-button.bar:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".es"] #chat-button.bar:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".pt"] #chat-button.bar:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".de"] #chat-button.bar:before{content:'Chat Now'}.contivio-desktop[contivio-lang=".it"] #chat-button.bar:before{content:'Chat Now'}.contivio-desktop #eye-capture-container-0.eye-capture-container{position:fixed;width:300px;border:0 solid #ce3538;border-radius:12px;right:110px;bottom:110px;box-shadow:0 6px 15px 0 #4B677C22;;transform-origin:bottom right;transition:0.3s;z-index:1000000}.contivio-desktop #eye-capture-container-0 .eye-capture-header{display:flex!important;align-items:center;min-height:66px!important;padding:0 15px;border-top-left-radius:calc(12px - 2 * (0px - 1px))!important;border-top-right-radius:calc(12px - 2 * (0px - 1px))!important;background-image:none!important;background-color:#ce3538;background-size:cover;box-sizing:border-box;overflow:visible}.contivio-desktop #eye-capture-container-0 .eye-capture-header .img:before{content:"";display:block;width:72px;height:72px;margin-top:0;background-image:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png);background-size:contain;background-repeat:no-repeat;background-position:center;border-radius:50%}.contivio-desktop #eye-capture-container-0 .eye-capture-header .msg{width:0;flex-grow:1}.contivio-desktop #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us";display:flex;align-items:center;justify-content:left;min-height:46px;margin:10px;color:#fff;font:bold 14px / 18px Inter}.contivio-desktop #eye-capture-container-0 .close-eye-capture{width:30px;height:30px;margin:0 0 0 10px;padding:0;color:#ffffff!important;background:#00000007;text-align:center;font-size:16px;line-height:25px;border:none;border-radius:20px;cursor:pointer;transition:0.2s}.close-eye-capture:hover{background-color:#00000022!important;cursor:pointer}.close-eye-capture:before{content:'\2715';line-height:32px;font-family:Arial}.contivio-desktop #eye-capture-container-0 .eye-capture-body{display:flex;flex-wrap:wrap;background:#fff;padding:14px;border-bottom-left-radius:calc(12px - 2 * (0px - 1px))!important;border-bottom-right-radius:calc(12px - 2 * (0px - 1px))!important}.contivio-desktop #eye-capture-container-0 .eye-capture-body-msg{height:45px;margin:-14px -14px 0 -14px;padding:14px 18px 14px 18px;flex:1 0 100%;max-height:40vh;overflow-y:auto}.contivio-desktop #eye-capture-container-0 .eye-capture-body-msg{height:auto}.contivio-desktop #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?';display:block;text-align:left;color:#000;font:12px / 16px Inter;overflow-wrap:break-word;overflow:hidden}.contivio-desktop #eye-capture-container-0 .eye-capture-answer{margin:6px 3px 0 3px;padding:4px 8px;background:#fff;color:#000;border:1px solid #CE3538;border-radius:6px;flex-grow:1;text-align:center;font:bold 12px / 16px Inter;cursor:pointer;overflow-wrap:break-word;overflow:hidden}.contivio-desktop #eye-capture-container-0.eye-capture-container.entrance{transform:scale(0)}.contivio-desktop #eye-capture-container-0.eye-capture-container.entrance.done{transform:scale(1) translateX(0) translateY(0)}.contivio-desktop[contivio-lang=".fr"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-desktop[contivio-lang=".es"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-desktop[contivio-lang=".pt"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-desktop[contivio-lang=".de"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-desktop[contivio-lang=".it"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-desktop[contivio-lang=".fr"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-desktop[contivio-lang=".es"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-desktop[contivio-lang=".pt"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-desktop[contivio-lang=".de"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-desktop[contivio-lang=".it"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}#divForm{display:flex;position:static;padding:0 10px!important;flex-direction:column}#divForm table{border-spacing:0 5px;border-collapse:separate}#tblChatInputs td{display:block;position:relative;width:100%}.contivio-desktop #imgChatRequestForm{content:'';display:block;height:0px!important;margin:min(0px, 10px)!important;flex-shrink:0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain!important}.contivio-desktop #divMessage{width:auto!important;padding:10px 10px 0 10px!important;text-align:left;color:#333333!important;font:14px / 18px Inter!important;box-sizing:border-box}#divMessage:empty{display:none}.contivio-desktop #tblChatInputs .FieldLabel{color:#000000!important;font:12px / 16px Inter!important}.FieldLabel.RequiredField{background-image:none!important}.FieldLabel.RequiredField:after{content:'*';margin-left:5px;color:red;font-size:14px}.validation-error{color:#0071ce!important;float:left}.contivio-desktop #tblChatInputs input,.contivio-desktop #tblChatInputs textarea,.contivio-desktop #tblChatInputs select,.contivio-desktop #divDialog #txtQuestion{height:auto;width:100%;padding:15px calc(10px + 6px / 5);background:#FFF;border:1px solid #E0E2E5;border-radius:6px;text-align:left;color:#000000!important;font:14px / 18px Inter!important;box-sizing:border-box;box-shadow:none;transition:box-shadow 0.3s}.contivio-desktop #tblChatInputs input::placeholder,.contivio-desktop #tblChatInputs textarea::placeholder{color:#000000!important}.contivio-desktop #tblChatInputs input:-ms-input-placeholder,.contivio-desktop #tblChatInputs textarea:-ms-input-placeholder{color:#000000!important}.contivio-desktop #tblChatInputs .ContivioFormInput:focus{box-shadow:0 0 0 1px #E0E2E5}.contivio-desktop #imgStartChat,.contivio-desktop #imgSubmitChat{display:block;width:100%!important;height:auto!important;margin-top:10px;background:#0071ce;border:0 solid #0071ce;border-radius:6px;text-align:center;float:none;cursor:pointer}.contivio-desktop #imgStartChat:before,.contivio-desktop #imgSubmitChat:before{content:'START CHAT';display:block;padding:10px;color:#fff;font:bold 14px / 18px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-desktop #imgSubmitChat:before{content:'SUBMIT CHAT'}#tblChatInputs textarea{margin:0;resize:none}#imgCompanyLogo{width:auto!important;margin-top:0!important;float:none!important}#tdPBContivio{margin-top:auto;text-align:center}#tblChatInputs .validation-error{margin-top:0!important}.contivio-desktop #divDialog #btnSubmitBotBypass{position:absolute;bottom:10px;right:10px;width:60px;height:60px;padding:0;border:none;border-radius:4px;background:none;color:#000;font:14px / 18px Inter;transition:0.3s;cursor:pointer}.contivio-desktop #divDialog #btnSubmitBotBypass:hover{background:#0002}#divForm #btnSubmitBotBypass{display:none!important}#divDialog #tdQuestionLabel{display:block;position:absolute;left:10px;right:70px;bottom:24px;color:transparent!important;pointer-events:none}#divDialog #tdQuestionLabel:after{content:''!important}.contivio-desktop #tblChatInputs .ContivioFormInput{margin-top:10px}.contivio-desktop #tblChatInputs .FieldLabel{position:absolute;top:calc(50% + 5px);left:min(max(calc(6px - 5px), calc(1px + 2px)), 25px);padding:0 50px 0 10px!important;background:#FFF;transform:translateY(-50%);transition:250ms ease all;pointer-events:none}.contivio-desktop #tblChatInputs textarea~.FieldLabel{top:35px}.contivio-desktop #tblChatInputs .ContivioFormInput:focus~span.FieldLabel,.contivio-desktop #tblChatInputs .ContivioFormInput:valid~span.FieldLabel{top:3px;left:calc(8px + 6px / 2);width:auto!important;padding:0 10px!important;background:#ffffff!important;transform:translateY(0)}.contivio-desktop[contivio-lang=".fr"] #imgStartChat:before{content:'START CHAT'}.contivio-desktop[contivio-lang=".es"] #imgStartChat:before{content:'START CHAT'}.contivio-desktop[contivio-lang=".pt"] #imgStartChat:before{content:'START CHAT'}.contivio-desktop[contivio-lang=".de"] #imgStartChat:before{content:'START CHAT'}.contivio-desktop[contivio-lang=".it"] #imgStartChat:before{content:'START CHAT'}.contivio-desktop[contivio-lang=".fr"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-desktop[contivio-lang=".es"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-desktop[contivio-lang=".pt"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-desktop[contivio-lang=".de"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-desktop[contivio-lang=".it"] #imgSubmitChat:before{content:'SUBMIT CHAT'}#waitImageContainer{position:static!important;margin-top:50px;box-sizing:border-box}.contivio-desktop #waitImageContainer #waitImageId{content:'';display:block;height:53px;margin:10px;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/loading-spinner-4.gif) no-repeat center center!important;background-size:contain!important}.contivio-desktop #divMsgToWaitForResponse,.contivio-desktop #divMsgOnRequestQueued,.contivio-desktop #divMsgOnRequestRejected{width:100%!important;padding:30px 10px!important;box-sizing:border-box;text-align:center;font:14px / 18px Inter!important;color:#333333!important;overflow-wrap:break-word;overflow:hidden}.ChatConsole .EventLog{border:none!important;box-shadow:none!important;-webkit-box-shadow:none!important}.ChatConsole .EventLog div.Time{display:inline;font-size:10px;color:grey;float:right}.ChatConsole .EventLog div.Event{clear:both}.ChatConsole .EventLog div.Participant{float:none!important;text-align:left!important}.ChatConsole .EventLog div.Participant.Self{float:right!important;text-align:right!important}.ChatConsole .EventLog div.Data{padding-top:3px;white-space:inherit;overflow:inherit}.Talk-Bubble-Left{display:inline-block;position:relative;max-width:calc(100% - 80px);height:auto}.Talk-Bubble-Right{display:inline-block;position:relative;max-width:calc(100% - 40px);height:auto;float:left!important}#divChatConsole .ChatConsole .EventLog{top:66px}#divChatConsole .ChatConsole .EventLog div.Time{width:initial}#divChatConsole .ChatConsole .EventLog div.Participant{margin-right:8px;margin-left:0}#divChatConsole .ChatConsole .ButtonBar span{background-size:contain}#divConversationHeader{display:flex!important;width:0!important;flex-grow:1;align-items:center;position:static!important}#divConversationHeader::before{content:'';width:72px;height:1px}.contivio-desktop #ConversationAgentName,.contivio-desktop #ConversationAgentState{color:#fff}.contivio-desktop #ConversationAgentName{font:bold 14px / 18px Inter}.dropdown-content{display:none;position:absolute;right:0;padding:5px 0 5px 0;background-color:#fff;border-radius:5px;box-shadow:0 8px 16px 0 rgba(0,0,0,.2);z-index:1}.dropdown-content span{display:flex;width:140px!important;height:29px;margin:0!important;padding:4px!important;background-color:#fff;align-items:center;float:none;border-radius:0!important;transition:0.2s}.dropdown-content span:hover{background-color:#f7f7f7;cursor:pointer}.dropdown-content.show{display:flex;flex-direction:column}#ConversationAgentRating{margin-right:0!important;padding-top:0!important}#thumpUp:before,#thumpDown:before,#ctlChatConsole_btnPrint:before,#ctlChatConsole_btnEmail:before{content:"";height:25px;width:25px;border-radius:25px;background-size:25px 25px;margin:2px}#thumpUp:after,#thumpDown:after,#ctlChatConsole_btnPrint:after,#ctlChatConsole_btnEmail:after{margin-left:5px;color:#333;font-size:12px;font-family:arial}#thumpUp.selected:before{background-color:#0f06}#thumpDown.selected:before{background-color:#f006}.contivio-desktop #ConversationAgentRating,.contivio-desktop #thumpUp,.contivio-desktop #thumpDown{padding:0}.contivio-desktop #ctlChatConsole_btnPrint{display:flex!important}.contivio-desktop #ctlChatConsole_btnEmail{display:flex!important}.contivio-desktop #thumpUp:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/thumbs-up-black-circle.webp)}.contivio-desktop #thumpDown:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/thumbs-down-black-circle.webp)}.contivio-desktop #ctlChatConsole_btnPrint:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/print-black-2.webp);float:left}.contivio-desktop #ctlChatConsole_btnEmail:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/email-black.webp);float:left}#thumpUp:after{content:"Thumbs Up"}#thumpDown:after{content:"Thumbs Down"}#ctlChatConsole_btnPrint:after{content:"Print Chat"}#ctlChatConsole_btnEmail:after{content:"Email Chat"}.contivio-desktop #divConversationAgentInitials{display:block;position:absolute;left:15px;width:72px!important;height:72px!important;margin-top:0;padding:0!important;background:#fff;line-height:72px;font-size:max(0px, 72px - 32px * 72 / 72)!important}.contivio-desktop #imgConversationAgent,.contivio-desktop #ctlChatConsole_imgConversationAgent{display:block;position:absolute;left:15px;width:72px!important;height:72px!important;margin-top:0;border-radius:50%;background-color:#FFF;z-index:101}.contivio-desktop #divConversationLabel{flex-grow:1;width:0}.contivio-desktop #ConversationAgentName{display:block!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contivio-desktop #ConversationAgentState{display:block!important}#divConversationLabel br{display:none}.contivio-desktop #divChatConsole .ChatConsole.Customer{height:645px;top:0;right:0;left:0}.ChatConsole .EventLog div.Data{padding:7px 12px!important}.contivio-desktop #ctlChatConsole_divEventLog{background:#fff;top:calc(86px + 0px)!important;bottom:calc(88px + 2 * 0px)}#ctlChatConsole_divEventLog div.Data.Talk-Bubble-Center.Round{clear:both;float:left}.contivio-desktop #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Left.Tri-Right.Round.Left-in{margin:5px;background:#0071ce;color:#fff;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;clear:both;float:right;overflow-wrap:break-word;overflow:hidden}#ctlChatConsole_divEventLog div.Data.Talk-Bubble-Left.Tri-Right.Round.Left-in:after{content:none}.contivio-desktop #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Right.Tri-Right.Round.Right-in,.contivio-desktop #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Center.Round{margin:5px;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;clear:both;overflow-wrap:break-word;overflow:hidden}.Tri-Right.Right-in:after{display:none}.contivio-desktop #divChatConsole #ctlChatConsole_divMessageBox{display:flex;height:calc(85px + 0px);left:0;right:0;bottom:0px!important;background:#fff;border-bottom-left-radius:6px;border-bottom-right-radius:6px}.contivio-desktop #ctlChatConsole_txtMessage{min-width:100%!important;height:60px;margin:0;padding:10px 10px 10px 48px;background:#fff;color:#333;border:none;border-top:1px solid #E0E2E5;border-bottom-left-radius:6px;border-bottom-right-radius:6px;font:14px/18px Inter;box-sizing:border-box;box-shadow:none;overflow-y:none;transition:0.2s}.contivio-mobile #ctlChatConsole_txtMessage{overflow-y:auto}#ctlChatConsole_txtMessage::-webkit-scrollbar{width:0!important}.contivio-desktop #ctlChatConsole_txtMessage:focus{box-shadow:none!important;border-color:#0071ce!important}.contivio-desktop .Participant{color:#888888!important;font:12px / 16px Inter!important;line-height:18px!important}.contivio-desktop .Time{color:#888888!important}.contivio-desktop .Participant.Self{color:#888888!important;font:12px / 16px Inter!important;opacity:1}.contivio-desktop #btnSendChat{display:block!important}.contivio-desktop #btnSendChat,.contivio-desktop .ChatConsole.Attachments .MessageBox .AddFileButton{width:32px!important;height:32px!important;align-items:center;justify-content:center;background:transparent;color:#333;border-radius:4px!important;border:none;cursor:pointer;z-index:1;transition:0.2s}.contivio-desktop .ChatConsole.Attachments .MessageBox .AddFileButton::after{color:#333}.contivio-desktop #btnEmoji{color:#333}.contivio-desktop #btnSendChat:hover,.contivio-desktop #btnEmoji:hover,.contivio-desktop .ChatConsole.Attachments .MessageBox .AddFileButton:hover{background:#3332}.contivio-desktop #ctlChatConsole_divStatusBar{color:#888888!important}.contivio-desktop #divChatConsole .ChatConsole .StatusBar{height:initial;right:10px;left:calc(10px + 6px / 5);bottom:calc(4px + 2 * 0px)}.contivio-desktop #ButtonBar #ctlChatConsole_btnReduceExpand{margin-left:45px}.contivio-desktop .ChatConsole.Attachments .MessageBox.DragDropReady::after{border-radius:6px}.contivio-desktop .emoji-container{background-color:#ffffff!important;border-color:#E0E2E5!important}.contivio-desktop .emoji-header li.selected{background-color:#0071ce!important}.contivio-desktop .emoji-header{border-bottom:1px solid #E0E2E5!important}.contivio-desktop .emoji-header li.selected svg{fill:#ffffff!important}.contivio-desktop .emoji-header li:hover,.emoji-category li:hover{background-color:#0071ce77!important}.contivio-desktop .emoji-container,.contivio-desktop .emoji-header li,.emoji-category li{border-radius:clamp(0px, 6px, 20px)!important}.emoji-category::-webkit-scrollbar{width:4px!important}.contivio-desktop .emoji-category::-webkit-scrollbar-thumb{border-radius:5px;border:2px solid #0071ce!important}.contivio-desktop #divChatRoomClosedHeader+div+div#divCobrowsingConfirmDlg{height:auto;background-color:#fff;box-shadow:0 6px 12px 0 #4b677c44;border:none;font-family:'IBM Plex sans'}.contivio-desktop .CobrowsingConfirmDlg .Button{border-radius:6px;border:none;text-transform:uppercase}.CobrowsingConfirmDlg .Button.Reject{background:#fe1a00}.CobrowsingConfirmDlg .Button.Accept{background:#77a809}#imgConversationAgent.preview-none{display:block!important;content:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png)}.contivio-desktop #imgConversationAgent,.contivio-desktop #ctlChatConsole_imgConversationAgent{display:none}.contivio-desktop #ctlChatConsole_txtMessage{padding-right:42px}.chat-questionnaire{padding:12px}.chat-questionnaire::after{content:'';clear:both;display:block}.contivio-desktop #divSurvey #divSurveyHeader:before{content:'';display:block;height:0;margin:10px 0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain}.contivio-desktop #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:';display:block;padding:0 10px;text-align:left;color:#333;font:bold 12px / 16px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-desktop #divSurvey .chat-questionnaire .question>.label{position:relative;max-width:calc(100% - 60px);margin:16px auto 4px 0;padding:7px 12px!important;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;float:left;clear:both}.contivio-desktop #divSurvey .chat-questionnaire .question>.label #loading-view{background:#333}.contivio-desktop #divSurvey .chat-questionnaire .question .description{clear:both;margin:0 2px 8px;color:undefined;font:undefined;text-align:undefined}.contivio-desktop #divSurvey .chat-questionnaire .answer .label{display:block;margin:4px 0 0 4px;padding:7px 12px!important;background:#fff;color:#333;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;text-align:center;transition:0.2s}.contivio-desktop #divSurvey .chat-questionnaire .answer img.label{max-width:128px;max-height:48px;box-sizing:content-box!important}.chat-questionnaire .answer:last-child .label{margin-bottom:8px}.contivio-desktop #divSurvey .chat-questionnaire .answer.selected .label,.contivio-desktop #divSurvey .chat-questionnaire .answer .label:hover{height:auto;padding:7px 12px!important;background:#CE3538;color:#fff;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;text-align:center;box-sizing:border-box}.contivio-desktop #divSurvey .chat-questionnaire .answer.selected .label{text-align:start}.chat-questionnaire .answer .label:hover{cursor:pointer}.contivio-desktop .chat-questionnaire .comment{display:flex;align-items:center;width:undefined%;undefined}.contivio-desktop #divSurvey .chat-questionnaire .comment input{height:auto;width:100%!important;margin:4px 0 0 0;padding:7px 38px 7px 7px;background:#fff;color:#333;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;box-shadow:none;box-sizing:border-box;transition:0.2s}.contivio-desktop #divSurvey .chat-questionnaire input:focus{border:1px solid #CE3538!important;box-shadow:0 0 0 1px #CE3538 inset!important}.contivio-desktop #divSurvey .chat-questionnaire input+.answer{display:undefined;height:auto;width:42px;margin:4px 0 0 calc(-42px - 1px);padding:7px 0;color:#CE3538;background:transparent;border:none;border-radius:0 calc(6px - 1px) calc(6px - 1px) 0;font:12px / 16px Inter;font-weight:700;text-align:center;box-sizing:border-box;cursor:pointer;transition:0.2s}.contivio-desktop #divSurvey .chat-questionnaire input+.answer:hover{background:#CE3538;color:#fff}.contivio-desktop #divSurvey .chat-questionnaire .link{padding:4px 4px 0 4px;text-align:left;transition:0.2s}.contivio-desktop #divSurvey .chat-questionnaire .link a{font:12px / 16px Inter;color:#ce3538}.chat-questionnaire .answer,.chat-questionnaire .answer.selected{margin:0;padding:0;border:none;background:none;cursor:default;float:right;clear:both}.chat-questionnaire .answer.selected{max-width:80%}.chat-questionnaire .answer:not(.selected){undefined}.error{clear:both}#divSurvey .chat-questionnaire input[type=text][readonly]{padding-right:7px;border:none;font-style:italic}.chat-questionnaire .question{margin-top:0}.chat-questionnaire .question::after{content:'';display:block;clear:both}#loading-view+.avatar{position:static;margin:-41px 0 0 -3px;clear:both;float:left}.contivio-desktop #divSurvey #AiConvContainer{position:fixed;inset:auto 0 0 0;height:80px;z-index:1}.contivio-desktop #divSurvey #AiConvText{inset:0;width:100%;height:100%;padding:12px 56px 12px 12px;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;color:#000000!important;background:#FFF;font:14px / 18px Inter!important;resize:none;overflow-y:auto;box-shadow:none;outline:none;box-sizing:border-box}.contivio-desktop #divSurvey #AiConvText:focus{border-top:2px solid #E0E2E5}#AiConvText::-webkit-scrollbar{width:0!important}.contivio-desktop #AiConvSend{position:absolute;inset:26px 12px auto auto;border:none;color:#000000!important;background:transparent;font-family:contivio;font-size:22px;cursor:pointer}.contivio-desktop #divSurvey .answer.card{display:flex;flex-direction:column;width:undefined;height:undefinedpx;margin:4px 0 0 4px;padding:6px!important;background:undefined;border:undefinedpx solid undefined;border-radius:undefinedpx;box-sizing:border-box;clear:none;transition:0.2s}#divSurvey .answer.card.first-child{clear:left}.contivio-desktop #divSurvey .answer.card img{flex-shrink:1;min-height:0;width:100%;object-fit:cover;object-position:center;border-radius:calc(undefinedpx - 4px);cursor:zoom-in}.contivio-desktop #divSurvey .answer.card .card-title{flex-shrink:0;margin:4px 0;text-align:undefined;color:undefined;font:undefined}.contivio-desktop #divSurvey .answer.card .card-description{flex-shrink:0;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:undefined;margin:4px 0;color:undefined;font:undefined;overflow:hidden}.contivio-desktop #divSurvey .answer.card .card-extra{flex-shrink:0;margin-top:auto;text-align:undefined;color:undefined;font:undefined}#divSurvey .answer.card{overflow:hidden;cursor:pointer;img[src=""],.card-title:empty,.card-description:empty,.card-extra:empty{display:none}}.chat-questionnaire{padding:12px}.chat-questionnaire::after{content:'';clear:both;display:block}.contivio-desktop #divDialog #divBotHeader:before{content:'';display:block;height:0;margin:10px 0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain}.contivio-desktop #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:';display:block;padding:0 10px;text-align:left;color:#333;font:bold 12px / 16px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-desktop #divDialog .chat-questionnaire .question>.label{position:relative;max-width:calc(100% - 60px);margin:16px auto 4px 0;padding:7px 12px!important;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;float:left;clear:both}.contivio-desktop #divDialog .chat-questionnaire .question>.label #loading-view{background:#333}.contivio-desktop #divDialog .chat-questionnaire .question .description{clear:both;margin:0 2px 8px;color:#333;font:italic 11px / 16px Inter;text-align:left}.contivio-desktop #divDialog .chat-questionnaire .answer .label{display:block;margin:4px 0 0 4px;padding:7px 12px!important;background:#fff;color:#333;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;text-align:center;transition:0.2s}.contivio-desktop #divDialog .chat-questionnaire .answer img.label{max-width:128px;max-height:48px;box-sizing:content-box!important}.chat-questionnaire .answer:last-child .label{margin-bottom:8px}.contivio-desktop #divDialog .chat-questionnaire .answer.selected .label,.contivio-desktop #divDialog .chat-questionnaire .answer .label:hover{height:auto;padding:7px 12px!important;background:#0071ce;color:#fff;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;text-align:center;box-sizing:border-box}.contivio-desktop #divDialog .chat-questionnaire .answer.selected .label{text-align:start}.chat-questionnaire .answer .label:hover{cursor:pointer}.contivio-desktop .chat-questionnaire .comment{display:flex;align-items:center;width:50%;margin:4px auto 8px 0}.contivio-desktop #divDialog .chat-questionnaire .comment input{height:auto;width:100%!important;margin:4px 0 0 0;padding:7px 38px 7px 7px;background:#fff;color:#333;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;box-shadow:none;box-sizing:border-box;transition:0.2s}.contivio-desktop #divDialog .chat-questionnaire input:focus{border:1px solid #0071ce!important;box-shadow:0 0 0 1px #0071ce inset!important}.contivio-desktop #divDialog .chat-questionnaire input+.answer{display:block;height:auto;width:42px;margin:4px 0 0 calc(-42px - 1px);padding:7px 0;color:#0071ce;background:transparent;border:none;border-radius:0 calc(6px - 1px) calc(6px - 1px) 0;font:12px / 16px Inter;font-weight:700;text-align:center;box-sizing:border-box;cursor:pointer;transition:0.2s}.contivio-desktop #divDialog .chat-questionnaire input+.answer:hover{background:#0071ce;color:#fff}.contivio-desktop #divDialog .chat-questionnaire .link{padding:4px 4px 0 4px;text-align:left;transition:0.2s}.contivio-desktop #divDialog .chat-questionnaire .link a{font:12px / 16px Inter;color:#0071ce}.chat-questionnaire .answer,.chat-questionnaire .answer.selected{margin:0;padding:0;border:none;background:none;cursor:default;float:right;clear:both}.chat-questionnaire .answer.selected{max-width:80%}.chat-questionnaire .answer:not(.selected){clear:left}.error{clear:both}#divDialog .chat-questionnaire input[type=text][readonly]{padding-right:7px;border:none;font-style:italic}.chat-questionnaire .question{margin-top:0}.chat-questionnaire .question::after{content:'';display:block;clear:both}#loading-view+.avatar{position:static;margin:-41px 0 0 -3px;clear:both;float:left}.contivio-desktop #divDialog #AiConvContainer{position:fixed;inset:auto 0 0 0;height:80px;z-index:1}.contivio-desktop #divDialog #AiConvText{inset:0;width:100%;height:100%;padding:12px 56px 12px 12px;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;color:#000000!important;background:#FFF;font:14px / 18px Inter!important;resize:none;overflow-y:auto;box-shadow:none;outline:none;box-sizing:border-box}.contivio-desktop #divDialog #AiConvText:focus{border-top:2px solid #E0E2E5}#AiConvText::-webkit-scrollbar{width:0!important}.contivio-desktop #AiConvSend{position:absolute;inset:26px 12px auto auto;border:none;color:#000000!important;background:transparent;font-family:contivio;font-size:22px;cursor:pointer}.contivio-desktop #divDialog .answer.card{display:flex;flex-direction:column;width:calc(50% - 4px);height:250px;margin:4px 0 0 4px;padding:6px!important;background:#FFF;border:0 solid #FFF;border-radius:0;box-sizing:border-box;clear:none;transition:0.2s}#divDialog .answer.card.first-child{clear:left}.contivio-desktop #divDialog .answer.card img{flex-shrink:1;min-height:0;width:100%;object-fit:cover;object-position:center;border-radius:calc(0px - 4px);cursor:zoom-in}.contivio-desktop #divDialog .answer.card .card-title{flex-shrink:0;margin:4px 0;text-align:left;color:#000;font:14px / 18px Inter}.contivio-desktop #divDialog .answer.card .card-description{flex-shrink:0;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;margin:4px 0;color:#000;font:11px / 13px Inter;overflow:hidden}.contivio-desktop #divDialog .answer.card .card-extra{flex-shrink:0;margin-top:auto;text-align:right;color:#000;font:18px / 22px Inter}#divDialog .answer.card{overflow:hidden;cursor:pointer;img[src=""],.card-title:empty,.card-description:empty,.card-extra:empty{display:none}}.contivio-desktop #divDialog #txtQuestion{position:absolute;bottom:0;left:0;width:calc(100% - 2 * 0px);height:80px;margin:0;padding-right:70px;padding-left:max(calc(6px - 10px), 6px);resize:none;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;overflow:hidden}.contivio-mobile #divDialog #txtQuestion{overflow:hidden auto}#divDialog #txtQuestion::-webkit-scrollbar{width:0!important}.contivio-desktop #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?';display:block;max-height:46px;color:#000;font:12px / 16px Inter;overflow:hidden;transform:translateY(50%)}.contivio-desktop #divDialog #btnSubmitBotBypass:before{content:'Submit';display:inline-block;width:100%;max-height:100%;word-break:break-word;overflow:hidden}.contivio-desktop #divDialog{height:calc(645px - 2 * 0px - 162px - 6px)!important}.contivio-desktop[contivio-lang=".fr"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-desktop[contivio-lang=".es"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-desktop[contivio-lang=".pt"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-desktop[contivio-lang=".de"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-desktop[contivio-lang=".it"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-desktop[contivio-lang=".fr"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-desktop[contivio-lang=".es"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-desktop[contivio-lang=".pt"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-desktop[contivio-lang=".de"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-desktop[contivio-lang=".it"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-desktop #divDialog .chat-questionnaire .question .avatar{position:absolute;inset:auto auto 0 -41px;display:block;width:36px;height:36px;margin:4px 4px auto auto;border:0 solid #fff;border-radius:0;background:#fff url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/chatbot-2.png) no-repeat center / 30px 30px;filter:hue-rotate(0deg);box-sizing:border-box}.contivio-desktop #divDialog .chat-questionnaire .question>.label{margin-left:36px}.contivio-desktop #divDialog .chat-questionnaire .comment input{border-radius:0;border:none;border-bottom:1px solid #0071ce}.contivio-desktop #divDialog .chat-questionnaire input:focus{border:none!important;border-bottom:1px solid #0071ce!important;box-shadow:none!important}.contivio-desktop #divDialog .chat-questionnaire input+.answer{border-radius:0}.contivio-desktop #divDialog .answer.card{height:auto!important}.contivio-desktop[contivio-lang=".fr"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".es"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".pt"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".de"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".it"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".fr"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".es"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".pt"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".de"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-desktop[contivio-lang=".it"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}#endChatImageContainer{position:static!important;margin-top:30px;box-sizing:border-box}.contivio-desktop #endChatImageId{content:'';display:block;height:41px;margin:10px;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/smiley.png) no-repeat center center!important;background-size:contain!important}.contivio-desktop #divMsgOnChatRoomClosed,.contivio-desktop #divDataCollectedMessage{height:auto!important;padding:24px 10px!important;box-sizing:border-box;font-size:0!important;line-height:0!important}.contivio-desktop #divMsgOnChatRoomClosed:after,.contivio-desktop #divDataCollectedMessage:after{content:'Thanks for contacting us';display:block;text-align:center;font:bold 14px / 18px Inter!important;color:#333333!important}.contivio-desktop #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!';margin-top:40px}.contivio-desktop #divStartNewSessionLink{display:block;margin:0 10px;text-align:;font:12px / 16px Inter!important;color:#CE3538!important}#divStartNewSession{margin-top:0!important}#divStartNewSession:after{content:'';display:block;height:1px;width:70%;background-color:#DDE1E4;margin:40px 15%}.contivio-desktop #divEndOfChatAgentRating{display:block!important;position:static;margin:0 auto;padding:0 10px}.stars{justify-content:center}.contivio-desktop #divEndOfChatAgentRating:before{content:"How would you rate your experience?";display:block;margin-bottom:20px;color:#333;text-align:center;font:14px / 18px Inter}.contivio-desktop .stars[data-stars] .star path{fill:#CE3538;stroke:#CE3538;transition:0.2s}.contivio-desktop .stars[data-stars="0"] .star path,.contivio-desktop .stars[data-stars="1"] .star:nth-child(1)~.star path,.contivio-desktop .stars[data-stars="2"] .star:nth-child(2)~.star path,.contivio-desktop .stars[data-stars="3"] .star:nth-child(3)~.star path,.contivio-desktop .stars[data-stars="4"] .star:nth-child(4)~.star path{fill:#fff;stroke:#000}.contivio-desktop .stars .star:hover path{stroke-width:3!important}.contivio-desktop[contivio-lang=".fr"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-desktop[contivio-lang=".es"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-desktop[contivio-lang=".pt"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-desktop[contivio-lang=".de"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-desktop[contivio-lang=".it"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-desktop[contivio-lang=".fr"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".es"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".pt"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".de"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".it"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".fr"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".es"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".pt"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".de"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".it"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-desktop[contivio-lang=".fr"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-desktop[contivio-lang=".es"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-desktop[contivio-lang=".pt"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-desktop[contivio-lang=".de"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-desktop[contivio-lang=".it"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}#divForm select{-webkit-appearance:none;background:url(data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='100' height='100' fill='%23777'><polygon points='0,25 100,25 50,75'/></svg>) no-repeat calc(100% - 15px) center;background-size:10px}#divForm::-webkit-scrollbar,#divSurvey::-webkit-scrollbar,#divDialog::-webkit-scrollbar,#divWaitHeader+div::-webkit-scrollbar,#divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar,#divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar,#ctlChatConsole_divEventLog::-webkit-scrollbar{width:8px}#divForm::-webkit-scrollbar-track,#divSurvey::-webkit-scrollbar-track,#divDialog::-webkit-scrollbar-track,#divWaitHeader+div::-webkit-scrollbar-track,#divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-track,#divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-track,#ctlChatConsole_divEventLog::-webkit-scrollbar-track{background:transparent;border:2px solid transparent}.contivio-mobile #divForm::-webkit-scrollbar-thumb,.contivio-mobile #divSurvey::-webkit-scrollbar-thumb,.contivio-mobile #divDialog::-webkit-scrollbar-thumb,.contivio-mobile #divWaitHeader+div::-webkit-scrollbar-thumb,.contivio-mobile #divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-thumb,.contivio-mobile #divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-thumb,#ctlChatConsole_divEventLog::-webkit-scrollbar-thumb{background:#0071cebb;border-radius:5px;border:2px solid #fff}.contivio-mobile #divForm::-webkit-scrollbar-thumb:hover,.contivio-mobile #divSurvey::-webkit-scrollbar-thumb:hover,.contivio-mobile #divDialog::-webkit-scrollbar-thumb:hover,.contivio-mobile #divWaitHeader+div::-webkit-scrollbar-thumb:hover,.contivio-mobile #divChatRoomClosedHeader+div:not(#ConversationAgentRating)::-webkit-scrollbar-thumb:hover,.contivio-mobile #divChatRoomClosedHeader+#ConversationAgentRating+div::-webkit-scrollbar-thumb:hover,#ctlChatConsole_divEventLog::-webkit-scrollbar-thumb:hover{background:#0071ce;border:2px solid #fff}.contivio-mobile #divForm,.contivio-mobile #divSurvey,.contivio-mobile #divDialog,.contivio-mobile #divWaitHeader+div,.contivio-mobile #divChatRoomClosedHeader+div:not(#ConversationAgentRating),.contivio-mobile #divChatRoomClosedHeader+#ConversationAgentRating+div{height:calc(645px - 2 * 0px - 86px - 6px);margin:0;padding:0!important;overflow-y:auto;overflow-x:hidden;box-sizing:border-box}.contivio-mobile #divSurvey{position:absolute;top:86px;left:0;right:0;background:#fff;z-index:1}.contivio-mobile #ctl01,.contivio-mobile [name="ctl01"]{height:calc(645px - 20px)!important;margin:0 auto;margin-top:20px;background:#fff;border:0 solid #0071ce;border-radius:6px;box-sizing:border-box}.contivio-mobile .chat-body{display:flex;position:relative;height:645px!important;width:calc(350px + 10px)!important;margin:0 auto;flex-direction:column;background:transparent;box-shadow:0 6px 15px -10px #4B677C22;;border-radius:6px;overflow:hidden;box-sizing:border-box}.chat-body iframe,.chat-body #messaging{flex-grow:1}.contivio-mobile #ButtonBar,.contivio-mobile #ctlChatConsole_divEventLog,.contivio-mobile #ctlChatConsole_divMessageBox{margin-left:0;margin-right:0}.contivio-mobile #ButtonBar{top:calc(20px + 0px)}.contivio-mobile #divChatConsole,.contivio-mobile #fraChatRequestForm{border-bottom-left-radius:6px;border-bottom-right-radius:6px;background:#fff}.contivio-mobile #divChatConsole{position:static!important;width:350px}#ctlChatConsole_btnLeave:before,#btnLeave:before{content:'\2715';line-height:32px;font-family:Arial}#btnReduceExpand:before,#ctlChatConsole_btnReduceExpand:before{content:'_';display:block;margin-top:-5px;font-family:Arial}#ctlChatConsole_btnLeave,#btnLeave{order:5}#ctlChatConsole_btnReduceExpand,#btnReduceExpand{order:4}.dropdown-container{position:relative;display:inline-block;z-index:101}.dropdown-button{line-height:32px!important}.contivio-mobile #btnLeave,.contivio-mobile #btnReduceExpand,.contivio-mobile #ctlChatConsole_btnLeave,.contivio-mobile #ctlChatConsole_btnReduceExpand,.contivio-mobile .dropdown-button{width:30px;height:30px;min-width:30px;margin-left:10px;margin-right:0;padding:0;color:#ffffff!important;background:#00000007;text-align:center;font-size:16px;line-height:25px;border:none;border-radius:20px;cursor:pointer;transition:0.2s}.contivio-mobile span#ctlChatConsole_btnStopCobrowsing:before{content:url("data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M7.8 5.3C7.8 6.8 6.5 8 5 8 3.5 8 2.3 6.8 2.3 5.3 2.3 3.7 3.5 2.5 5 2.5 6.5 2.5 7.8 3.7 7.8 5.3ZM16 14H12V12C12 11.3 11.8 10.6 11.5 10H14C15.1 10 16 10.9 16 12V14ZM11.5 8C12.9 8 14 6.9 14 5.5 14 4.1 12.9 3 11.5 3 10.1 3 9 4.1 9 5.5 9 6.9 10.1 8 11.5 8ZM2 10C0.9 10 0 10.9 0 12V14H10V12C10 10.9 9.1 10 8 10H2Z' fill='%23ffffff'/%3E%3C/svg%3E");width:18px;height:18px;display:block;margin-top:2px}#btnLeave:hover,#btnReduceExpand:hover,#ctlChatConsole_btnReduceExpand:hover,#ctlChatConsole_btnLeave:hover,.dropdown-button:hover{background-color:#00000022!important}.contivio-mobile #divChatHeader,.contivio-mobile #divWaitHeader,.contivio-mobile #ButtonBar.CustomerConsoleButtonBar,.contivio-mobile #divChatRoomClosedHeader{display:flex!important;align-items:center;height:66px!important;padding:0 15px!important;border-top-left-radius:calc(6px - 0px)!important;border-top-right-radius:calc(6px - 0px)!important;background-image:none!important;background-color:#0071ce;background-size:cover;box-sizing:border-box;overflow:visible!important}.contivio-mobile .headerImg:before{content:"";display:block;width:72px;height:72px;margin-top:0;background-image:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png);background-size:contain;background-repeat:no-repeat;background-position:center;border-radius:50%}#divChatRoomClosedHeader .headerImg{z-index:101}.contivio-mobile .headerMsg{flex-grow:1;color:#fff;text-align:center}.contivio-mobile .headerMsg:before{content:'Chat Now';display:-webkit-box;max-height:64px;margin:10px;color:#fff;font:bold 16px / 20px Inter;overflow:hidden;-webkit-line-clamp:3;-webkit-box-orient:vertical}#tblChatInputs{width:calc(100% - 20px);margin:0 10px}.contivio-mobile #chat-button{display:flex;align-items:center;justify-content:center;position:fixed;bottom:30px;right:110px;background:#0071ce;border:0 solid #fff;box-shadow:0 6px 15px -10px #4B677C22;transform:scale(1);transition:0.2s;cursor:pointer;z-index:100000}.contivio-mobile #chat-button:focus{outline:5px solid #0071ce55}.contivio-mobile #chat-button.bubble{width:64px;height:64px;border-radius:12px}.contivio-mobile #chat-button.bar{width:300px;height:50px;bottom:0;padding:0 20px;justify-content:flex-end;box-sizing:border-box;border-top-left-radius:12px;border-top-right-radius:12px;border-bottom:none;color:#fff}.contivio-mobile #chat-button.bar:before{content:'Chat Now';margin:1em 0;flex-grow:1;font:bold 16px / 20px Inter;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;text-align:center}.contivio-mobile #chat-button.none,.contivio-mobile #chat-button.none-bubble,.contivio-mobile #chat-button.none-bar{display:none}.contivio-mobile #chat-button::after{content:'';background:transparent url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/bubble-6.png) no-repeat center;min-width:32px;min-height:32px;background-size:contain}.contivio-mobile .chat-window{position:fixed;bottom:30px;right:110px;box-shadow:0 6px 15px -10px #4B677C22;z-index:100000;transform-origin:bottom right;transform:scale(1);transition:0.2s}.chat-window.hidden,#chat-button.hidden{transform:scale(0)!important}button{outline:none}.show-block{display:block!important}.show-flex{display:flex!important}.contivio-mobile .chat-window{position:fixed;top:0;right:0;bottom:0;left:0;transform-origin:bottom right;transform:scale(1);transition:0.2s}.contivio-mobile .chat-body{height:100%!important;width:100%!important}.contivio-mobile #ctl01,.contivio-mobile [name="ctl01"]{height:calc(100vh - 20px)!important}.contivio-mobile #divForm,.contivio-mobile #divSurvey,.contivio-mobile #divDialog,.contivio-mobile #divWaitHeader+div,.contivio-mobile #divChatRoomClosedHeader+div:not(#ConversationAgentRating),.contivio-mobile #divChatRoomClosedHeader+#ConversationAgentRating+div{height:calc(100vh - 2 * 0px - 86px - 6px)}#divChatRoomClosedHeader+div+div{height:calc(100vh - 2 * 0px - 86px - 6px - 64px)}.contivio-mobile #divChatConsole .ChatConsole.Customer{height:100vh!important}.contivio-mobile[contivio-lang=".fr"] .headerMsg:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".es"] .headerMsg:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".pt"] .headerMsg:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".de"] .headerMsg:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".it"] .headerMsg:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".fr"] #chat-button.bar:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".es"] #chat-button.bar:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".pt"] #chat-button.bar:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".de"] #chat-button.bar:before{content:'Chat Now'}.contivio-mobile[contivio-lang=".it"] #chat-button.bar:before{content:'Chat Now'}.contivio-mobile #eye-capture-container-0.eye-capture-container{position:fixed;width:300px;border:0 solid #ce3538;border-radius:12px;right:110px;bottom:110px;box-shadow:0 6px 15px 0 #4B677C22;;transform-origin:bottom right;transition:0.3s;z-index:1000000}.contivio-mobile #eye-capture-container-0 .eye-capture-header{display:flex!important;align-items:center;min-height:66px!important;padding:0 15px;border-top-left-radius:calc(12px - 2 * (0px - 1px))!important;border-top-right-radius:calc(12px - 2 * (0px - 1px))!important;background-image:none!important;background-color:#ce3538;background-size:cover;box-sizing:border-box;overflow:visible}.contivio-mobile #eye-capture-container-0 .eye-capture-header .img:before{content:"";display:block;width:72px;height:72px;margin-top:0;background-image:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png);background-size:contain;background-repeat:no-repeat;background-position:center;border-radius:50%}.contivio-mobile #eye-capture-container-0 .eye-capture-header .msg{width:0;flex-grow:1}.contivio-mobile #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us";display:flex;align-items:center;justify-content:left;min-height:46px;margin:10px;color:#fff;font:bold 14px / 18px Inter}.contivio-mobile #eye-capture-container-0 .close-eye-capture{width:30px;height:30px;margin:0 0 0 10px;padding:0;color:#ffffff!important;background:#00000007;text-align:center;font-size:16px;line-height:25px;border:none;border-radius:20px;cursor:pointer;transition:0.2s}.close-eye-capture:hover{background-color:#00000022!important;cursor:pointer}.close-eye-capture:before{content:'\2715';line-height:32px;font-family:Arial}.contivio-mobile #eye-capture-container-0 .eye-capture-body{display:flex;flex-wrap:wrap;background:#fff;padding:14px;border-bottom-left-radius:calc(12px - 2 * (0px - 1px))!important;border-bottom-right-radius:calc(12px - 2 * (0px - 1px))!important}.contivio-mobile #eye-capture-container-0 .eye-capture-body-msg{height:45px;margin:-14px -14px 0 -14px;padding:14px 18px 14px 18px;flex:1 0 100%;max-height:40vh;overflow-y:auto}.contivio-mobile #eye-capture-container-0 .eye-capture-body-msg{height:auto}.contivio-mobile #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?';display:block;text-align:left;color:#000;font:12px / 16px Inter;overflow-wrap:break-word;overflow:hidden}.contivio-mobile #eye-capture-container-0 .eye-capture-answer{margin:6px 3px 0 3px;padding:4px 8px;background:#fff;color:#000;border:1px solid #CE3538;border-radius:6px;flex-grow:1;text-align:center;font:bold 12px / 16px Inter;cursor:pointer;overflow-wrap:break-word;overflow:hidden}.contivio-mobile #eye-capture-container-0.eye-capture-container.entrance{transform:scale(0)}.contivio-mobile #eye-capture-container-0.eye-capture-container.entrance.done{transform:scale(1) translateX(0) translateY(0)}.contivio-mobile[contivio-lang=".fr"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-mobile[contivio-lang=".es"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-mobile[contivio-lang=".pt"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-mobile[contivio-lang=".de"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-mobile[contivio-lang=".it"] #eye-capture-container-0 .eye-capture-header .msg:before{content:"Chat with us"}.contivio-mobile[contivio-lang=".fr"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-mobile[contivio-lang=".es"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-mobile[contivio-lang=".pt"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-mobile[contivio-lang=".de"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}.contivio-mobile[contivio-lang=".it"] #eye-capture-container-0 .eye-capture-body-msg:before{content:'Can we help?'}#divForm{display:flex;position:static;padding:0 10px!important;flex-direction:column}#divForm table{border-spacing:0 5px;border-collapse:separate}#tblChatInputs td{display:block;position:relative;width:100%}.contivio-mobile #imgChatRequestForm{content:'';display:block;height:0px!important;margin:min(0px, 10px)!important;flex-shrink:0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain!important}.contivio-mobile #divMessage{width:auto!important;padding:10px 10px 0 10px!important;text-align:left;color:#333333!important;font:14px / 18px Inter!important;box-sizing:border-box}#divMessage:empty{display:none}.contivio-mobile #tblChatInputs .FieldLabel{color:#000000!important;font:12px / 16px Inter!important}.FieldLabel.RequiredField{background-image:none!important}.FieldLabel.RequiredField:after{content:'*';margin-left:5px;color:red;font-size:14px}.validation-error{color:#0071ce!important;float:left}.contivio-mobile #tblChatInputs input,.contivio-mobile #tblChatInputs textarea,.contivio-mobile #tblChatInputs select,.contivio-mobile #divDialog #txtQuestion{height:auto;width:100%;padding:15px calc(10px + 6px / 5);background:#FFF;border:1px solid #E0E2E5;border-radius:6px;text-align:left;color:#000000!important;font:14px / 18px Inter!important;box-sizing:border-box;box-shadow:none;transition:box-shadow 0.3s}.contivio-mobile #tblChatInputs input::placeholder,.contivio-mobile #tblChatInputs textarea::placeholder{color:#000000!important}.contivio-mobile #tblChatInputs input:-ms-input-placeholder,.contivio-mobile #tblChatInputs textarea:-ms-input-placeholder{color:#000000!important}.contivio-mobile #tblChatInputs .ContivioFormInput:focus{box-shadow:0 0 0 1px #E0E2E5}.contivio-mobile #imgStartChat,.contivio-mobile #imgSubmitChat{display:block;width:100%!important;height:auto!important;margin-top:10px;background:#0071ce;border:0 solid #0071ce;border-radius:6px;text-align:center;float:none;cursor:pointer}.contivio-mobile #imgStartChat:before,.contivio-mobile #imgSubmitChat:before{content:'START CHAT';display:block;padding:10px;color:#fff;font:bold 14px / 18px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-mobile #imgSubmitChat:before{content:'SUBMIT CHAT'}#tblChatInputs textarea{margin:0;resize:none}#imgCompanyLogo{width:auto!important;margin-top:0!important;float:none!important}#tdPBContivio{margin-top:auto;text-align:center}#tblChatInputs .validation-error{margin-top:0!important}.contivio-mobile #divDialog #btnSubmitBotBypass{position:absolute;bottom:10px;right:10px;width:60px;height:60px;padding:0;border:none;border-radius:4px;background:none;color:#000;font:14px / 18px Inter;transition:0.3s;cursor:pointer}.contivio-mobile #divDialog #btnSubmitBotBypass:hover{background:#0002}#divForm #btnSubmitBotBypass{display:none!important}#divDialog #tdQuestionLabel{display:block;position:absolute;left:10px;right:70px;bottom:24px;color:transparent!important;pointer-events:none}#divDialog #tdQuestionLabel:after{content:''!important}.contivio-mobile #tblChatInputs .ContivioFormInput{margin-top:10px}.contivio-mobile #tblChatInputs .FieldLabel{position:absolute;top:calc(50% + 5px);left:min(max(calc(6px - 5px), calc(1px + 2px)), 25px);padding:0 50px 0 10px!important;background:#FFF;transform:translateY(-50%);transition:250ms ease all;pointer-events:none}.contivio-mobile #tblChatInputs textarea~.FieldLabel{top:35px}.contivio-mobile #tblChatInputs .ContivioFormInput:focus~span.FieldLabel,.contivio-mobile #tblChatInputs .ContivioFormInput:valid~span.FieldLabel{top:3px;left:calc(8px + 6px / 2);width:auto!important;padding:0 10px!important;background:#ffffff!important;transform:translateY(0)}.contivio-mobile[contivio-lang=".fr"] #imgStartChat:before{content:'START CHAT'}.contivio-mobile[contivio-lang=".es"] #imgStartChat:before{content:'START CHAT'}.contivio-mobile[contivio-lang=".pt"] #imgStartChat:before{content:'START CHAT'}.contivio-mobile[contivio-lang=".de"] #imgStartChat:before{content:'START CHAT'}.contivio-mobile[contivio-lang=".it"] #imgStartChat:before{content:'START CHAT'}.contivio-mobile[contivio-lang=".fr"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-mobile[contivio-lang=".es"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-mobile[contivio-lang=".pt"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-mobile[contivio-lang=".de"] #imgSubmitChat:before{content:'SUBMIT CHAT'}.contivio-mobile[contivio-lang=".it"] #imgSubmitChat:before{content:'SUBMIT CHAT'}#waitImageContainer{position:static!important;margin-top:50px;box-sizing:border-box}.contivio-mobile #waitImageContainer #waitImageId{content:'';display:block;height:53px;margin:10px;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/loading-spinner-4.gif) no-repeat center center!important;background-size:contain!important}.contivio-mobile #divMsgToWaitForResponse,.contivio-mobile #divMsgOnRequestQueued,.contivio-mobile #divMsgOnRequestRejected{width:100%!important;padding:30px 10px!important;box-sizing:border-box;text-align:center;font:14px / 18px Inter!important;color:#333333!important;overflow-wrap:break-word;overflow:hidden}.ChatConsole .EventLog{border:none!important;box-shadow:none!important;-webkit-box-shadow:none!important}.ChatConsole .EventLog div.Time{display:inline;font-size:10px;color:grey;float:right}.ChatConsole .EventLog div.Event{clear:both}.ChatConsole .EventLog div.Participant{float:none!important;text-align:left!important}.ChatConsole .EventLog div.Participant.Self{float:right!important;text-align:right!important}.ChatConsole .EventLog div.Data{padding-top:3px;white-space:inherit;overflow:inherit}.Talk-Bubble-Left{display:inline-block;position:relative;max-width:calc(100% - 80px);height:auto}.Talk-Bubble-Right{display:inline-block;position:relative;max-width:calc(100% - 40px);height:auto;float:left!important}#divChatConsole .ChatConsole .EventLog{top:66px}#divChatConsole .ChatConsole .EventLog div.Time{width:initial}#divChatConsole .ChatConsole .EventLog div.Participant{margin-right:8px;margin-left:0}#divChatConsole .ChatConsole .ButtonBar span{background-size:contain}#divConversationHeader{display:flex!important;width:0!important;flex-grow:1;align-items:center;position:static!important}#divConversationHeader::before{content:'';width:72px;height:1px}.contivio-mobile #ConversationAgentName,.contivio-mobile #ConversationAgentState{color:#fff}.contivio-mobile #ConversationAgentName{font:bold 14px / 18px Inter}.dropdown-content{display:none;position:absolute;right:0;padding:5px 0 5px 0;background-color:#fff;border-radius:5px;box-shadow:0 8px 16px 0 rgba(0,0,0,.2);z-index:1}.dropdown-content span{display:flex;width:140px!important;height:29px;margin:0!important;padding:4px!important;background-color:#fff;align-items:center;float:none;border-radius:0!important;transition:0.2s}.dropdown-content span:hover{background-color:#f7f7f7;cursor:pointer}.dropdown-content.show{display:flex;flex-direction:column}#ConversationAgentRating{margin-right:0!important;padding-top:0!important}#thumpUp:before,#thumpDown:before,#ctlChatConsole_btnPrint:before,#ctlChatConsole_btnEmail:before{content:"";height:25px;width:25px;border-radius:25px;background-size:25px 25px;margin:2px}#thumpUp:after,#thumpDown:after,#ctlChatConsole_btnPrint:after,#ctlChatConsole_btnEmail:after{margin-left:5px;color:#333;font-size:12px;font-family:arial}#thumpUp.selected:before{background-color:#0f06}#thumpDown.selected:before{background-color:#f006}.contivio-mobile #ConversationAgentRating,.contivio-mobile #thumpUp,.contivio-mobile #thumpDown{padding:0}.contivio-mobile #ctlChatConsole_btnPrint{display:flex!important}.contivio-mobile #ctlChatConsole_btnEmail{display:flex!important}.contivio-mobile #thumpUp:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/thumbs-up-black-circle.webp)}.contivio-mobile #thumpDown:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/thumbs-down-black-circle.webp)}.contivio-mobile #ctlChatConsole_btnPrint:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/print-black-2.webp);float:left}.contivio-mobile #ctlChatConsole_btnEmail:before{background-image:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/ico/email-black.webp);float:left}#thumpUp:after{content:"Thumbs Up"}#thumpDown:after{content:"Thumbs Down"}#ctlChatConsole_btnPrint:after{content:"Print Chat"}#ctlChatConsole_btnEmail:after{content:"Email Chat"}.contivio-mobile #divConversationAgentInitials{display:block;position:absolute;left:15px;width:72px!important;height:72px!important;margin-top:0;padding:0!important;background:#fff;line-height:72px;font-size:max(0px, 72px - 32px * 72 / 72)!important}.contivio-mobile #imgConversationAgent,.contivio-mobile #ctlChatConsole_imgConversationAgent{display:block;position:absolute;left:15px;width:72px!important;height:72px!important;margin-top:0;border-radius:50%;background-color:#FFF;z-index:101}.contivio-mobile #divConversationLabel{flex-grow:1;width:0}.contivio-mobile #ConversationAgentName{display:block!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contivio-mobile #ConversationAgentState{display:block!important}#divConversationLabel br{display:none}.contivio-mobile #divChatConsole .ChatConsole.Customer{height:645px;top:0;right:0;left:0}.ChatConsole .EventLog div.Data{padding:7px 12px!important}.contivio-mobile #ctlChatConsole_divEventLog{background:#fff;top:calc(86px + 0px)!important;bottom:calc(88px + 2 * 0px)}#ctlChatConsole_divEventLog div.Data.Talk-Bubble-Center.Round{clear:both;float:left}.contivio-mobile #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Left.Tri-Right.Round.Left-in{margin:5px;background:#0071ce;color:#fff;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;clear:both;float:right;overflow-wrap:break-word;overflow:hidden}#ctlChatConsole_divEventLog div.Data.Talk-Bubble-Left.Tri-Right.Round.Left-in:after{content:none}.contivio-mobile #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Right.Tri-Right.Round.Right-in,.contivio-mobile #ctlChatConsole_divEventLog div.Data.Talk-Bubble-Center.Round{margin:5px;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;clear:both;overflow-wrap:break-word;overflow:hidden}.Tri-Right.Right-in:after{display:none}.contivio-mobile #divChatConsole #ctlChatConsole_divMessageBox{display:flex;height:calc(85px + 0px);left:0;right:0;bottom:0px!important;background:#fff;border-bottom-left-radius:6px;border-bottom-right-radius:6px}.contivio-mobile #ctlChatConsole_txtMessage{min-width:100%!important;height:60px;margin:0;padding:10px 10px 10px 48px;background:#fff;color:#333;border:none;border-top:1px solid #E0E2E5;border-bottom-left-radius:6px;border-bottom-right-radius:6px;font:14px/18px Inter;box-sizing:border-box;box-shadow:none;overflow-y:none;transition:0.2s}.contivio-mobile #ctlChatConsole_txtMessage{overflow-y:auto}#ctlChatConsole_txtMessage::-webkit-scrollbar{width:0!important}.contivio-mobile #ctlChatConsole_txtMessage:focus{box-shadow:none!important;border-color:#0071ce!important}.contivio-mobile .Participant{color:#888888!important;font:12px / 16px Inter!important;line-height:18px!important}.contivio-mobile .Time{color:#888888!important}.contivio-mobile .Participant.Self{color:#888888!important;font:12px / 16px Inter!important;opacity:1}.contivio-mobile #btnSendChat{display:block!important}.contivio-mobile #btnSendChat,.contivio-mobile .ChatConsole.Attachments .MessageBox .AddFileButton{width:32px!important;height:32px!important;align-items:center;justify-content:center;background:transparent;color:#333;border-radius:4px!important;border:none;cursor:pointer;z-index:1;transition:0.2s}.contivio-mobile .ChatConsole.Attachments .MessageBox .AddFileButton::after{color:#333}.contivio-mobile #btnEmoji{color:#333}.contivio-mobile #btnSendChat:hover,.contivio-mobile #btnEmoji:hover,.contivio-mobile .ChatConsole.Attachments .MessageBox .AddFileButton:hover{background:#3332}.contivio-mobile #ctlChatConsole_divStatusBar{color:#888888!important}.contivio-mobile #divChatConsole .ChatConsole .StatusBar{height:initial;right:10px;left:calc(10px + 6px / 5);bottom:calc(4px + 2 * 0px)}.contivio-mobile #ButtonBar #ctlChatConsole_btnReduceExpand{margin-left:45px}.contivio-mobile .ChatConsole.Attachments .MessageBox.DragDropReady::after{border-radius:6px}.contivio-mobile .emoji-container{background-color:#ffffff!important;border-color:#E0E2E5!important}.contivio-mobile .emoji-header li.selected{background-color:#0071ce!important}.contivio-mobile .emoji-header{border-bottom:1px solid #E0E2E5!important}.contivio-mobile .emoji-header li.selected svg{fill:#ffffff!important}.contivio-mobile .emoji-header li:hover,.emoji-category li:hover{background-color:#0071ce77!important}.contivio-mobile .emoji-container,.contivio-mobile .emoji-header li,.emoji-category li{border-radius:clamp(0px, 6px, 20px)!important}.emoji-category::-webkit-scrollbar{width:4px!important}.contivio-mobile .emoji-category::-webkit-scrollbar-thumb{border-radius:5px;border:2px solid #0071ce!important}.contivio-mobile #divChatRoomClosedHeader+div+div#divCobrowsingConfirmDlg{height:auto;background-color:#fff;box-shadow:0 6px 12px 0 #4b677c44;border:none;font-family:'IBM Plex sans'}.contivio-mobile .CobrowsingConfirmDlg .Button{border-radius:6px;border:none;text-transform:uppercase}.CobrowsingConfirmDlg .Button.Reject{background:#fe1a00}.CobrowsingConfirmDlg .Button.Accept{background:#77a809}#imgConversationAgent.preview-none{display:block!important;content:url(https://www.sharpsinc.com/assets/images/logo/sci-logo-light.png)}.contivio-mobile #imgConversationAgent,.contivio-mobile #ctlChatConsole_imgConversationAgent{display:none}.contivio-mobile #ctlChatConsole_txtMessage{padding-right:42px}.chat-questionnaire{padding:12px}.chat-questionnaire::after{content:'';clear:both;display:block}.contivio-mobile #divSurvey #divSurveyHeader:before{content:'';display:block;height:0;margin:10px 0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain}.contivio-mobile #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:';display:block;padding:0 10px;text-align:left;color:#333;font:bold 12px / 16px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-mobile #divSurvey .chat-questionnaire .question>.label{position:relative;max-width:calc(100% - 60px);margin:16px auto 4px 0;padding:7px 12px!important;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;float:left;clear:both}.contivio-mobile #divSurvey .chat-questionnaire .question>.label #loading-view{background:#333}.contivio-mobile #divSurvey .chat-questionnaire .question .description{clear:both;margin:0 2px 8px;color:undefined;font:undefined;text-align:undefined}.contivio-mobile #divSurvey .chat-questionnaire .answer .label{display:block;margin:4px 0 0 4px;padding:7px 12px!important;background:#fff;color:#333;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;text-align:center;transition:0.2s}.contivio-mobile #divSurvey .chat-questionnaire .answer img.label{max-width:128px;max-height:48px;box-sizing:content-box!important}.chat-questionnaire .answer:last-child .label{margin-bottom:8px}.contivio-mobile #divSurvey .chat-questionnaire .answer.selected .label,.contivio-mobile #divSurvey .chat-questionnaire .answer .label:hover{height:auto;padding:7px 12px!important;background:#CE3538;color:#fff;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;text-align:center;box-sizing:border-box}.contivio-mobile #divSurvey .chat-questionnaire .answer.selected .label{text-align:start}.chat-questionnaire .answer .label:hover{cursor:pointer}.contivio-mobile .chat-questionnaire .comment{display:flex;align-items:center;width:undefined%;undefined}.contivio-mobile #divSurvey .chat-questionnaire .comment input{height:auto;width:100%!important;margin:4px 0 0 0;padding:7px 38px 7px 7px;background:#fff;color:#333;border:1px solid #CE3538;border-radius:6px;font:12px / 16px Inter;box-shadow:none;box-sizing:border-box;transition:0.2s}.contivio-mobile #divSurvey .chat-questionnaire input:focus{border:1px solid #CE3538!important;box-shadow:0 0 0 1px #CE3538 inset!important}.contivio-mobile #divSurvey .chat-questionnaire input+.answer{display:undefined;height:auto;width:42px;margin:4px 0 0 calc(-42px - 1px);padding:7px 0;color:#CE3538;background:transparent;border:none;border-radius:0 calc(6px - 1px) calc(6px - 1px) 0;font:12px / 16px Inter;font-weight:700;text-align:center;box-sizing:border-box;cursor:pointer;transition:0.2s}.contivio-mobile #divSurvey .chat-questionnaire input+.answer:hover{background:#CE3538;color:#fff}.contivio-mobile #divSurvey .chat-questionnaire .link{padding:4px 4px 0 4px;text-align:left;transition:0.2s}.contivio-mobile #divSurvey .chat-questionnaire .link a{font:12px / 16px Inter;color:#ce3538}.chat-questionnaire .answer,.chat-questionnaire .answer.selected{margin:0;padding:0;border:none;background:none;cursor:default;float:right;clear:both}.chat-questionnaire .answer.selected{max-width:80%}.chat-questionnaire .answer:not(.selected){undefined}.error{clear:both}#divSurvey .chat-questionnaire input[type=text][readonly]{padding-right:7px;border:none;font-style:italic}.chat-questionnaire .question{margin-top:0}.chat-questionnaire .question::after{content:'';display:block;clear:both}#loading-view+.avatar{position:static;margin:-41px 0 0 -3px;clear:both;float:left}.contivio-mobile #divSurvey #AiConvContainer{position:fixed;inset:auto 0 0 0;height:80px;z-index:1}.contivio-mobile #divSurvey #AiConvText{inset:0;width:100%;height:100%;padding:12px 56px 12px 12px;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;color:#000000!important;background:#FFF;font:14px / 18px Inter!important;resize:none;overflow-y:auto;box-shadow:none;outline:none;box-sizing:border-box}.contivio-mobile #divSurvey #AiConvText:focus{border-top:2px solid #E0E2E5}#AiConvText::-webkit-scrollbar{width:0!important}.contivio-mobile #AiConvSend{position:absolute;inset:26px 12px auto auto;border:none;color:#000000!important;background:transparent;font-family:contivio;font-size:22px;cursor:pointer}.contivio-mobile #divSurvey .answer.card{display:flex;flex-direction:column;width:undefined;height:undefinedpx;margin:4px 0 0 4px;padding:6px!important;background:undefined;border:undefinedpx solid undefined;border-radius:undefinedpx;box-sizing:border-box;clear:none;transition:0.2s}#divSurvey .answer.card.first-child{clear:left}.contivio-mobile #divSurvey .answer.card img{flex-shrink:1;min-height:0;width:100%;object-fit:cover;object-position:center;border-radius:calc(undefinedpx - 4px);cursor:zoom-in}.contivio-mobile #divSurvey .answer.card .card-title{flex-shrink:0;margin:4px 0;text-align:undefined;color:undefined;font:undefined}.contivio-mobile #divSurvey .answer.card .card-description{flex-shrink:0;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:undefined;margin:4px 0;color:undefined;font:undefined;overflow:hidden}.contivio-mobile #divSurvey .answer.card .card-extra{flex-shrink:0;margin-top:auto;text-align:undefined;color:undefined;font:undefined}#divSurvey .answer.card{overflow:hidden;cursor:pointer;img[src=""],.card-title:empty,.card-description:empty,.card-extra:empty{display:none}}.chat-questionnaire{padding:12px}.chat-questionnaire::after{content:'';clear:both;display:block}.contivio-mobile #divDialog #divBotHeader:before{content:'';display:block;height:0;margin:10px 0;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/wavey.png) no-repeat center center;background-size:contain}.contivio-mobile #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:';display:block;padding:0 10px;text-align:left;color:#333;font:bold 12px / 16px Inter;overflow-wrap:break-word;overflow:hidden;box-sizing:border-box}.contivio-mobile #divDialog .chat-questionnaire .question>.label{position:relative;max-width:calc(100% - 60px);margin:16px auto 4px 0;padding:7px 12px!important;background:#F6F8FA;color:#333;border:1px solid #F6F8FA;border-radius:6px;font:12px / 16px Inter;float:left;clear:both}.contivio-mobile #divDialog .chat-questionnaire .question>.label #loading-view{background:#333}.contivio-mobile #divDialog .chat-questionnaire .question .description{clear:both;margin:0 2px 8px;color:#333;font:italic 11px / 16px Inter;text-align:left}.contivio-mobile #divDialog .chat-questionnaire .answer .label{display:block;margin:4px 0 0 4px;padding:7px 12px!important;background:#fff;color:#333;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;text-align:center;transition:0.2s}.contivio-mobile #divDialog .chat-questionnaire .answer img.label{max-width:128px;max-height:48px;box-sizing:content-box!important}.chat-questionnaire .answer:last-child .label{margin-bottom:8px}.contivio-mobile #divDialog .chat-questionnaire .answer.selected .label,.contivio-mobile #divDialog .chat-questionnaire .answer .label:hover{height:auto;padding:7px 12px!important;background:#0071ce;color:#fff;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;text-align:center;box-sizing:border-box}.contivio-mobile #divDialog .chat-questionnaire .answer.selected .label{text-align:start}.chat-questionnaire .answer .label:hover{cursor:pointer}.contivio-mobile .chat-questionnaire .comment{display:flex;align-items:center;width:50%;margin:4px auto 8px 0}.contivio-mobile #divDialog .chat-questionnaire .comment input{height:auto;width:100%!important;margin:4px 0 0 0;padding:7px 38px 7px 7px;background:#fff;color:#333;border:1px solid #0071ce;border-radius:6px;font:12px / 16px Inter;box-shadow:none;box-sizing:border-box;transition:0.2s}.contivio-mobile #divDialog .chat-questionnaire input:focus{border:1px solid #0071ce!important;box-shadow:0 0 0 1px #0071ce inset!important}.contivio-mobile #divDialog .chat-questionnaire input+.answer{display:block;height:auto;width:42px;margin:4px 0 0 calc(-42px - 1px);padding:7px 0;color:#0071ce;background:transparent;border:none;border-radius:0 calc(6px - 1px) calc(6px - 1px) 0;font:12px / 16px Inter;font-weight:700;text-align:center;box-sizing:border-box;cursor:pointer;transition:0.2s}.contivio-mobile #divDialog .chat-questionnaire input+.answer:hover{background:#0071ce;color:#fff}.contivio-mobile #divDialog .chat-questionnaire .link{padding:4px 4px 0 4px;text-align:left;transition:0.2s}.contivio-mobile #divDialog .chat-questionnaire .link a{font:12px / 16px Inter;color:#0071ce}.chat-questionnaire .answer,.chat-questionnaire .answer.selected{margin:0;padding:0;border:none;background:none;cursor:default;float:right;clear:both}.chat-questionnaire .answer.selected{max-width:80%}.chat-questionnaire .answer:not(.selected){clear:left}.error{clear:both}#divDialog .chat-questionnaire input[type=text][readonly]{padding-right:7px;border:none;font-style:italic}.chat-questionnaire .question{margin-top:0}.chat-questionnaire .question::after{content:'';display:block;clear:both}#loading-view+.avatar{position:static;margin:-41px 0 0 -3px;clear:both;float:left}.contivio-mobile #divDialog #AiConvContainer{position:fixed;inset:auto 0 0 0;height:80px;z-index:1}.contivio-mobile #divDialog #AiConvText{inset:0;width:100%;height:100%;padding:12px 56px 12px 12px;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;color:#000000!important;background:#FFF;font:14px / 18px Inter!important;resize:none;overflow-y:auto;box-shadow:none;outline:none;box-sizing:border-box}.contivio-mobile #divDialog #AiConvText:focus{border-top:2px solid #E0E2E5}#AiConvText::-webkit-scrollbar{width:0!important}.contivio-mobile #AiConvSend{position:absolute;inset:26px 12px auto auto;border:none;color:#000000!important;background:transparent;font-family:contivio;font-size:22px;cursor:pointer}.contivio-mobile #divDialog .answer.card{display:flex;flex-direction:column;width:calc(50% - 4px);height:250px;margin:4px 0 0 4px;padding:6px!important;background:#FFF;border:0 solid #FFF;border-radius:0;box-sizing:border-box;clear:none;transition:0.2s}#divDialog .answer.card.first-child{clear:left}.contivio-mobile #divDialog .answer.card img{flex-shrink:1;min-height:0;width:100%;object-fit:cover;object-position:center;border-radius:calc(0px - 4px);cursor:zoom-in}.contivio-mobile #divDialog .answer.card .card-title{flex-shrink:0;margin:4px 0;text-align:left;color:#000;font:14px / 18px Inter}.contivio-mobile #divDialog .answer.card .card-description{flex-shrink:0;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;margin:4px 0;color:#000;font:11px / 13px Inter;overflow:hidden}.contivio-mobile #divDialog .answer.card .card-extra{flex-shrink:0;margin-top:auto;text-align:right;color:#000;font:18px / 22px Inter}#divDialog .answer.card{overflow:hidden;cursor:pointer;img[src=""],.card-title:empty,.card-description:empty,.card-extra:empty{display:none}}.contivio-mobile #divDialog #txtQuestion{position:absolute;bottom:0;left:0;width:calc(100% - 2 * 0px);height:80px;margin:0;padding-right:70px;padding-left:max(calc(6px - 10px), 6px);resize:none;border:none;border-top:1px solid #E0E2E5;border-radius:0 0 6px 6px;overflow:hidden}.contivio-mobile #divDialog #txtQuestion{overflow:hidden auto}#divDialog #txtQuestion::-webkit-scrollbar{width:0!important}.contivio-mobile #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?';display:block;max-height:46px;color:#000;font:12px / 16px Inter;overflow:hidden;transform:translateY(50%)}.contivio-mobile #divDialog #btnSubmitBotBypass:before{content:'Submit';display:inline-block;width:100%;max-height:100%;word-break:break-word;overflow:hidden}.contivio-mobile #divDialog{height:calc(645px - 2 * 0px - 162px - 6px)!important}.contivio-mobile[contivio-lang=".fr"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-mobile[contivio-lang=".es"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-mobile[contivio-lang=".pt"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-mobile[contivio-lang=".de"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-mobile[contivio-lang=".it"] #divDialog #btnSubmitBotBypass:before{content:'Submit'}.contivio-mobile[contivio-lang=".fr"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-mobile[contivio-lang=".es"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-mobile[contivio-lang=".pt"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-mobile[contivio-lang=".de"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-mobile[contivio-lang=".it"] #divDialog #txtQuestion:not(:valid):not(:focus)+#tdQuestionLabel:before{content:'What would you like to tell us?'}.contivio-mobile #divDialog .chat-questionnaire .question .avatar{position:absolute;inset:auto auto 0 -41px;display:block;width:36px;height:36px;margin:4px 4px auto auto;border:0 solid #fff;border-radius:0;background:#fff url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/chatbot-2.png) no-repeat center / 30px 30px;filter:hue-rotate(0deg);box-sizing:border-box}.contivio-mobile #divDialog .chat-questionnaire .question>.label{margin-left:36px}.contivio-mobile #divDialog .chat-questionnaire .comment input{border-radius:0;border:none;border-bottom:1px solid #0071ce}.contivio-mobile #divDialog .chat-questionnaire input:focus{border:none!important;border-bottom:1px solid #0071ce!important;box-shadow:none!important}.contivio-mobile #divDialog .chat-questionnaire input+.answer{border-radius:0}.contivio-mobile #divDialog .answer.card{height:auto!important}.contivio-mobile[contivio-lang=".fr"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".es"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".pt"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".de"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".it"] #divSurvey #divSurveyHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".fr"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".es"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".pt"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".de"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}.contivio-mobile[contivio-lang=".it"] #divDialog #divBotHeader:after{content:'Please answer the questions below so we can better serve you:'}#endChatImageContainer{position:static!important;margin-top:30px;box-sizing:border-box}.contivio-mobile #endChatImageId{content:'';display:block;height:41px;margin:10px;background:url(https://uschat4.contivio.com/Chat2/CustomStyles/assets/img/smiley.png) no-repeat center center!important;background-size:contain!important}.contivio-mobile #divMsgOnChatRoomClosed,.contivio-mobile #divDataCollectedMessage{height:auto!important;padding:24px 10px!important;box-sizing:border-box;font-size:0!important;line-height:0!important}.contivio-mobile #divMsgOnChatRoomClosed:after,.contivio-mobile #divDataCollectedMessage:after{content:'Thanks for contacting us';display:block;text-align:center;font:bold 14px / 18px Inter!important;color:#333333!important}.contivio-mobile #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!';margin-top:40px}.contivio-mobile #divStartNewSessionLink{display:block;margin:0 10px;text-align:;font:12px / 16px Inter!important;color:#CE3538!important}#divStartNewSession{margin-top:0!important}#divStartNewSession:after{content:'';display:block;height:1px;width:70%;background-color:#DDE1E4;margin:40px 15%}.contivio-mobile #divEndOfChatAgentRating{display:block!important;position:static;margin:0 auto;padding:0 10px}.stars{justify-content:center}.contivio-mobile #divEndOfChatAgentRating:before{content:"How would you rate your experience?";display:block;margin-bottom:20px;color:#333;text-align:center;font:14px / 18px Inter}.contivio-mobile .stars[data-stars] .star path{fill:#CE3538;stroke:#CE3538;transition:0.2s}.contivio-mobile .stars[data-stars="0"] .star path,.contivio-mobile .stars[data-stars="1"] .star:nth-child(1)~.star path,.contivio-mobile .stars[data-stars="2"] .star:nth-child(2)~.star path,.contivio-mobile .stars[data-stars="3"] .star:nth-child(3)~.star path,.contivio-mobile .stars[data-stars="4"] .star:nth-child(4)~.star path{fill:#fff;stroke:#000}.contivio-mobile .stars .star:hover path{stroke-width:3!important}.contivio-mobile[contivio-lang=".fr"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-mobile[contivio-lang=".es"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-mobile[contivio-lang=".pt"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-mobile[contivio-lang=".de"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-mobile[contivio-lang=".it"] #divEndOfChatAgentRating:before{content:"How would you rate your experience?"}.contivio-mobile[contivio-lang=".fr"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".es"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".pt"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".de"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".it"] #divMsgOnChatRoomClosed:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".fr"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".es"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".pt"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".de"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".it"] #divDataCollectedMessage:after{content:'Thanks for contacting us'}.contivio-mobile[contivio-lang=".fr"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-mobile[contivio-lang=".es"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-mobile[contivio-lang=".pt"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-mobile[contivio-lang=".de"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}.contivio-mobile[contivio-lang=".it"] #divDataCollectedMessage:after{content:'Thank you, we will attend to your request soon!'}