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Schedule A Medical Waste Pickup

Need to schedule a pickup for your Sharps medical waste or mailback container? Whether you’re returning a prepaid mailback system or requesting service at your facility, we’re here to help you find the right pickup option.

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flexible options from pickup to destruction and disposal.

How Would You Like to Schedule Your Pickup?

USPS

Schedule a USPS Mailback Pickup

If your Sharps mailback system includes a prepaid USPS return shipping label, you can schedule a pickup directly through the United States Postal Service.

Schedule USPS Pickup
UPS

Schedule a UPS Mailback Pickup

Returning a Sharps mailback system with a UPS shipping label? Use our dedicated UPS pickup scheduling portal to arrange…

Schedule UPS Pickup
Route-Pickup

Request a Route-Based Facility Pickup

Need to arrange a pickup for your facility's regulated medical waste, sharps, or other approved waste streams? Contact Customer Support: 800.772.5657

Schedule Route Pickup

Not Sure Which Pickup Service You Need?

Check the return shipping label included with your Sharps mailback system.

USPS label: Schedule through the USPS pickup service.

UPS label: Use the Sharps UPS pickup portal.

Route medical waste service: Contact Sharps Customer Support for route-based pickup assistance.

Only use the carrier designated on your approved return packaging. If your container does not have a return shipping label or you are unsure how to prepare it, contact our support team before scheduling.

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USPS Priority Pickup for Sharps Mailback Systems

  • USPS pickup is free, regardless of the number of Sharps Recovery Systems you’re sending. Free pickup can help your medical facility continue being productive while ensuring your sharps are disposed of properly.
  • Pickup occurs on the scheduled day when your regular mail is delivered or scheduled for a specific date. Any day the USPS delivers mail to your location, you can have your sharps picked up.
  • Systems should be properly sealed and ready for shipment at pickup to make the process easier.
  • The deadline for pickup requests and changes is 2:00 a.m. CST the day your pickup is scheduled.

Schedule a USPS Pickup

Related Customer Support Pages

Schedule UPS Pickup Asset Return Returns & Warranty SharpsTracer™ ComplianceTrac Regulatory Compliance FAQs
schedule-pickup

Request a Pickup Date for Route-Based Service

Get in touch with us today at Sharps Medical Waste Services if you have any questions about our sharps disposal by mail system. Please call Customer Support at 800.772.5657 or fill out our online form.

Contact Sharps MWS Support

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UPS Pickup For Sharps Mailback Systems and MedSafe Liners

  • UPS pickup is free, regardless of the number of Sharps Recovery Systems/MedSafe Liners you’re sending.
  • Pickup occurs on the scheduled day within a 4+ hour window you choose.
  • Systems should be properly sealed and ready for shipment at pickup to make the process easier.

Schedule a UPS Pickup

Related Customer Support Pages

Schedule UPS Pickup Asset Return Returns & Warranty SharpsTracer™ ComplianceTrac Regulatory Compliance FAQs

Frequently Asked Questions About Medical Waste Pickup

Check whether your mailback system uses USPS or UPS. Follow the corresponding scheduling link above and prepare your package according to the instructions supplied with your system.

If you’re an existing Sharps Medical Waste Services customer and need to schedule an additional pickup or adjust your regular collection schedule, contact our Customer Support team at 800.772.5657.
Please have your facility name, service address, and requested pickup date available so our team can assist you.
For new customers interested in establishing recurring medical waste collection, our team can help you explore available service options.

USPS offers free pickup for eligible prepaid mailback packages during regular mail delivery. Availability and eligibility are subject to USPS requirements.

Customers using eligible USPS or UPS mailback systems can access the appropriate scheduling service online. For route-based medical waste pickup requests or changes, contact Sharps Customer Support.

Existing route-service customers can contact Sharps to request an additional collection or discuss adjustments to their current service schedule. Availability depends on service location and operational requirements.

For USPS or UPS mailback shipments, use the applicable carrier’s scheduling service to review available changes. For route-based service, contact Sharps Customer Support.

If your route-based medical waste pickup was missed, contact Sharps Customer Support at 8007725657. For a missed mailback pickup, check the status with the carrier used to schedule the collection.

Contact Information

9220 Kirby Drive, Suite 500
Houston, Texas 77054

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Business Hours: Mon-Fri 7:30 AM – 5:30 PM CST

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