Been having issues with Dupixent sending me wrong sharps containers to dispose of pens. Ended up working with Andrea Juarez who was FANTASTIC !!!!!!! She could not have been more helpful in taking ownership of my issue regarding attempting to get OPTUM pharmace to send me the correct containers. She explained she will speak to the folks over at Client Services or something at O?PTUM to see about shipping me the correct container - ?SKU#: 11000 immediately for NY and insure that when I change deliveries to my vacation home in Florida, that the correct Sharps container will be shipped there, also.She told me to expect a call from her after this weekend with the results of her conversation with the fullfillment folks. I fully anticipate to here back from here after the weekend.Again, I cannot emphasize strongly what an asset she is to your organiztion!!!
